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<title><![CDATA[Recent  White Papers, Webcasts and Case Studies - ZDNet]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/]]></link>
<description><![CDATA[Recent  White Papers, Webcasts and Case Studies - ZDNet]]></description>
<language>en-us</language>
<item>
<title><![CDATA[iPhone in the Enterprise: Management Solutions]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190253]]></link>
<description><![CDATA[With Apple's release of the iPhone 3G, the iPhone is now a more viable choice in the enterprise space. In this TechRepublic download, we outline how the iPhone stacks up to some common needs that many enterprises identify as critical in a management solution. We also discuss the pros and cons for three iPhone enterprise management tools and provide a deployment overview for each product. The featured products are: Apple's iPhone enterprise management tools, Trust Digital's Enterprise Mobility Management, and KACE's V-KBOX virtual management appliance.]]></description>
<pubDate>Fri, 20 Nov 2009 14:33:51 -0800</pubDate>
</item>
<item>
<title><![CDATA[Planning and Managing Windows 7 Desktop Deployments and Environments ]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190197]]></link>
<description><![CDATA[View Available Dates and LocationsIn this course intended for desktop administrators who want to specialize in desktop deployment, configuration, and management, you will learn how to plan and deploy Windows 7 desktops in large organizations. You will also learn how to design, configure, and manage the Windows 7 client environment.
This course incorporates material from the Official Microsoft Learning Product 6294: Planning and Managing Windows 7 Desktop Deployments and Environments.
Certification: 
This course helps you prepare for Exam 70-686: Pro: Windows 7, Enterprise Desktop Administrator, which counts as credit towards Microsoft Certified IT Professional: Windows 7, Enterprise Desktop Administrator certification.What You'll Learn:
  Prepare to deploy Windows 7 business desktops
  
Assess and resolve application compatibility issues with Windows 7
  
Determine the most appropriate method to deploy Windows 7 based upon
specific business requirements
  
Design a standard Windows 7 image by assessing and evaluating the
business requirements
  
Deploy Windows 7 by using WAIK
  
Deploy Windows 7 by using WDS
  
Deploy Windows 7 by using Lite Touch Installation
  
Deploy Windows 7 by using Zero Touch Installation
  
Migrate user state by using Windows Easy Transfer and User State
Migration Tool 4.0
  
Design, configure, and manage the Windows 7 client environment
  
Plan and deploy applications and updates to Windows 7 client computers
Dates and LocationsFebruary 1 - February 5: Chicago (Schaumburg), ILFebruary 8 - February 12: Raleigh, NCFebruary 22 - February 26: Washington, DCMarch 1 - March 5: San Jose, CAMarch 8 - March 12: Morristown, NJMarch 15 - March 19: Dallas, TXMarch 22 - March 26: Atlanta, GAApril 12 - April 16: Orlando, FLApril 26 - April 30: New York, NYMay 3 - May 7: Chicago (Schaumburg), ILMay 10 - May 14: Raleigh, NCMay 24 - May 28: Washington, DCMay 31 - June 4: San Jose, CAJune 7 - June 11: Morristown, NJJune 14 - June 18: Dallas, TXJune 21 - June 25: Atlanta, GA]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced ]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190195]]></link>
<description><![CDATA[View Available Dates and LocationsThis hands-on, Global Knowledge-exclusive course builds on the foundation provided by ACUCW1 (Administering Cisco Unified Communications Workspace Part 1: Basic) and focuses on the advanced administration aspects of the Cisco Unified Communications Manager (CUCM) v6.x/7.x products and client devices. You will learn how to configure the system from the ground up to provide a working dial plan with advanced features such as time of day routing. Learn how to manage a network with multiple sites using bandwidth management and call admission control tools to control calls between sites. Gain an understanding of mobility features used in networks with multiple sites, and learn to configure media resources to enable Music On Hold (MOH) and conferencing. You will learn to integrate a Cisco Unified Presence Server (CUPS) server and to deploy the Cisco Unified Personal Communicator (CUPC) client and deskphone control, and you will learn about Cisco Unified Workspace Licensing (CUWL).What You'll Learn:
  Advanced CUCM architecture and terminology
  
How the CUCM Service and Platform GUIs and CLI work
  
Activate, start, and stop CUCM services
  
Configure base CUCM components such as date/time groups, device pools,
and CallManager groups
  
Build a dial plan including route patterns, route lists, and route groups
  
Deploy Class of Service using partitions and calling search spaces
  
Configure advanced class of service capabilities such as time of day
routing, client matter codes, and forced access codes
  
Hunt lists and their configuration
  
Use bandwidth management and call admission control tools to control
calls between sites
  
CUCM mobility features: extension mobility, device mobility, and unified
mobility (single number reach)
  
Configure presence and BLF
  
Integrate a CUPS server and deploy the CUPC client
  
Set up media resources to use for MOH and conferencing
  
CUWL licensing

Dates and LocationsFebruary 8 - February 12: New York, NYFebruary 22 - February 26: Washington, DCMarch 1 - March 5: Chicago (Schaumburg), ILMarch 1 - March 5: Toronto, ONMarch 15 - March 19: Dallas, TXMarch 29 - April 2: San Jose, CAApril 5 - April 9: Orlando, FLApril 5 - April 9: Raleigh, NCApril 19 - April 23: Los Angeles, CAApril 26 - April 30: Atlanta, GAMay 3 - May 7: New York, NYMay 10 - May 14: Houston, TXMay 17 - May 21: Chicago (Schaumburg), ILMay 17 - May 21: Washington, DCJune 14 - June 18: San Jose, CAJune 21 - June 25: Dallas, TXJune 21 - June 25: Toronto, ON]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010 ]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190193]]></link>
<description><![CDATA[View Available Dates and LocationsIn this hands-on course, you'll learn to install and manage an Exchange Server 2010 network of servers, and you'll explore the critical new features from a real-world perspective. You will learn to deploy Exchange Server 2010 servers in various roles, including Mailbox role and Client Access role, and you will learn to manage message transport. You will also learn to integrate Exchange Server 2010 into an existing Exchange 2003 or Exchange 2007 environment.
This course incorporates materials from the Official Microsoft Learning Product 10135: Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010.What You'll Learn:
  Install and deploy Exchange Server 2010
  
Configure the Client Access server role in Exchange Server 2010
  
Configure message transport in Exchange Server 2010
  
Configure the secure flow of messages between the Exchange Server
organization and the Internet
  
Implement a high availability solution for mailbox servers and other
server roles in Exchange Server
  
Plan and implement a disaster recovery solution for Exchange Server 2010
servers
  
Monitor and maintain the messaging system
  
Transition an Exchange Server 2003 or Exchange Server 2007 organization
to Exchange Server 2010
  
Configure the Unified Messaging server role and Unified Messaging
components
  
Implement high availability across multiple sites and implement Federated
Sharing

Dates and LocationsMarch 8 - March 12: Ft. Lauderdale, FLMarch 8 - March 12: New York, NYMarch 15 - March 19: Dallas, TXMarch 15 - March 19: San Antonio, TXMarch 22 - March 26: Chicago (Schaumburg), ILMarch 22 - March 26: Washington, DCMarch 29 - April 2: Morristown, NJApril 5 - April 9: Atlanta, GAApril 5 - April 9: Elkridge, MDApril 12 - April 16: Raleigh, NCApril 12 - April 16: San Jose, CAApril 19 - April 23: Houston, TXApril 26 - April 30: Dallas, TXApril 26 - April 30: Washington, DCMay 3 - May 7: Chicago (Schaumburg), ILMay 3 - May 7: Sacramento, CAMay 10 - May 14: Boston, MAMay 10 - May 14: Dulles, VAMay 17 - May 21: New York, NYMay 24 - May 28: Los Angeles, CAMay 24 - May 28: Washington, DCJune 7 - June 11: Dallas, TXJune 7 - June 11: Morristown, NJJune 14 - June 18: Atlanta, GAJune 14 - June 18: Seattle, WAJune 21 - June 25: Chicago (Schaumburg), ILJune 21 - June 25: San Jose, CAJune 28 - July 2: Ft. Lauderdale, FLJune 28 - July 2: Orlando, FLJune 28 - July 2: Raleigh, NC]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic ]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190191]]></link>
<description><![CDATA[View Available Dates and LocationsIn this entry-level, Global Knowledge-exclusive course, you will learn to administer the Cisco Unified Communications Manager (CUCM) v6 and v7 products, Cisco Unified Messaging products Unity 5.0 and Unity Connection 7.0, and client devices. You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP Phones, how to configure users, and how to configure phones and users for Class of Service. Configuration of simple features such as Do Not Disturb (DnD), MeetMe Conferencing, Shared Lines, and Barge will be covered as well as access to CUCM user web pages. You will build a voice mail menu system and learn how to configure voice mail capabilities for users.What You'll Learn:
  Add and delete phones manually using auto registration and BAT
  
Troubleshoot MACs
  
Configure phones for Class of Service using the two most common
techniques
  
Add users, assign them capabilities, and associate them with phones
  
Use the BAT tool to add phones and users and change configurations
  
Configure phone features: Shared Lines, Call Park, DnD, and phone
services
  
Enable video
  
Configure users for voice mail
  
Create a voice mail menu system (Audiotext application)
  
Manage additional voice mail features
  
Billing and reporting

Dates and LocationsDecember 7 - December 11: Houston, TXDecember 7 - December 11: Montreal, QCDecember 14 - December 18: Boston, MADecember 14 - December 18: Chicago (Schaumburg), ILDecember 14 - December 18: Washington, DCJanuary 4 - January 8: Dallas, TXJanuary 11 - January 15: Atlanta, GAJanuary 11 - January 15: Vancouver, BCJanuary 18 - January 22: New York, NYJanuary 18 - January 22: Toronto, ONJanuary 25 - January 29: Washington, DCFebruary 1 - February 5: Chicago (Schaumburg), ILFebruary 8 - February 12: Minneapolis, MNFebruary 8 - February 12: Ottawa, ONFebruary 15 - February 19: Charlotte, NCFebruary 15 - February 19: San Jose, CAFebruary 22 - February 26: Los Angeles, CAMarch 1 - March 5: Dallas, TXMarch 1 - March 5: Raleigh, NCMarch 8 - March 12: Orlando, FLMarch 15 - March 19: Morristown, NJMarch 15 - March 19: Washington, DCMarch 22 - March 26: Atlanta, GAMarch 22 - March 26: Chicago (Schaumburg), ILMarch 22 - March 26: Toronto, ONMarch 29 - April 2: New York, NYMarch 29 - April 2: Philadelphia, PAApril 5 - April 9: Houston, TXApril 12 - April 16: Boston, MAApril 12 - April 16: Dallas, TXApril 19 - April 23: Austin, TXApril 26 - April 30: San Jose, CAMay 3 - May 7: Chicago (Schaumburg), ILMay 3 - May 7: Washington, DCMay 10 - May 14: Calgary, ABMay 10 - May 14: Denver, COMay 17 - May 21: Norfolk, VAMay 24 - May 28: Atlanta, GAMay 24 - May 28: Minneapolis, MNMay 31 - June 4: Ottawa, ONMay 31 - June 4: Toronto, ONJune 7 - June 11: Charlotte, NCJune 7 - June 11: Dallas, TXJune 7 - June 11: Montreal, QCJune 7 - June 11: New York, NYJune 7 - June 11: Sacramento, CAJune 14 - June 18: Columbus, OHJune 14 - June 18: Los Angeles, CAJune 14 - June 18: Vancouver, BCJune 21 - June 25: Chicago (Schaumburg), ILJune 21 - June 25: Phoenix, AZJune 21 - June 25: Washington, DCJune 28 - July 2: Orlando, FLJune 28 - July 2: Raleigh, NCJune 28 - July 2: San Jose, CA]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[VMware vSphere: Troubleshooting [V4]]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190189]]></link>
<description><![CDATA[View Available Dates and LocationsThis advanced, lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to successfully troubleshoot the VMwareŽ vSphere&#153; virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware ESX&#153;/ESXi hosts and VMware vCenter&#153; Server systems.What You'll Learn:
  Use the VMware vSphere Client and service console commands to
configure or diagnose and rectify problems on ESX
  
Use the vSphere Client and the VMware vSphere Management Assistant (vMA)
appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
  
Use ESXi technical support mode to diagnose and rectify problems on ESXi
  
Create and use a network sniffer to capture and display virtual switch
network traffic
  
Use the vSphere Client and command-line tools to troubleshoot VMware
VMotion&#153;, VMware Storage VMotion, VMware High Availability, and VMware
Distributed Resource

Dates and LocationsJanuary 26 - January 29: Boston, MAJanuary 26 - January 29: Toronto, ONFebruary 2 - February 5: Calgary, ABFebruary 9 - February 12: New York, NYFebruary 9 - February 12: Raleigh, NCFebruary 16 - February 19: Washington, DCFebruary 23 - February 26: Ottawa, ONMarch 2 - March 5: Morristown, NJMarch 23 - March 26: Dallas, TXMarch 30 - April 2: Atlanta, GAApril 6 - April 9: Montreal, QCApril 6 - April 9: San Jose, CAApril 13 - April 16: Chicago (Schaumburg), ILApril 27 - April 30: Toronto, ONMay 4 - May 7: Vancouver, BCMay 11 - May 14: New York, NYMay 18 - May 21: Washington, DCMay 25 - May 28: Boston, MAJune 15 - June 18: Dallas, TXJune 22 - June 25: Atlanta, GAJune 22 - June 25: Ottawa, ONJune 29 - July 2: Morristown, NJ]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[A+ Certification Prep Course (2009 Edition)]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190187]]></link>
<description><![CDATA[View Available Dates and LocationsCompTIA's A+ certification is the industry standard for validating the
foundational skills needed by today's computer support technicians. This
international vendor-neutral certification requires that you pass two exams:
CompTIA A+ Essentials Exam 220-701 and Practical Application Exam 220-702.
In this lecture-only course with a particular focus on CompTIA A+
certification exam preparation, you'll gain the needed knowledge of basic
computer hardware and operating systems. You'll cover the essential principles
of installing, building, upgrading, repairing, configuring, troubleshooting,
optimizing, diagnosing, and preventive maintenance, and you'll learn elements of
customer service and communication skills necessary to work with clients.
Instructor-led practice exams and quizzes help reinforce course concepts and
exam readiness.
This intense CompTIA A+ certification exam-preparation program includes:

  A+ study guide
  A+ pre- and post-assessment test questions
  Comprehension exercises, study digest, and quick reference card
  Two A+ exam vouchers - one for each exam

Also, this course meets DoD 8570.1 training requirements.
Please note that exams will not be administered during this class. After
class, you can set up testing directly with Pearson VUE when you're ready.
Certification:
2009 CompTIA A+ Certification
What You'll Learn:
  Prepare for the 2009 edition A+ certification
  
Personal computer components
  
Operating system technologies
  
Communicate with customers in a professional manner
  
Peripheral and system components
  
Network technologies
  
Laptop and portable computing device components
  
Support printers and scanners
  
Fundamentals of personal computer security

Dates and LocationsJanuary 4 - January 8: Chicago (Schaumburg), ILJanuary 11 - January 15: Raleigh, NCJanuary 18 - January 22: Washington, DCFebruary 15 - February 19: Dallas, TXFebruary 22 - February 26: Albany, NYMarch 8 - March 12: New York, NYMarch 15 - March 19: Elkridge, MDMarch 22 - March 26: San Antonio, TXMarch 29 - April 2: San Jose, CAApril 12 - April 16: Washington, DCApril 19 - April 23: Atlanta, GAApril 26 - April 30: Chicago (Schaumburg), ILMay 10 - May 14: Dallas, TXMay 24 - May 28: Washington, DCJune 14 - June 18: Elkridge, MDJune 14 - June 18: Norfolk, VAJune 28 - July 2: Morristown, NJ]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[MCTS: Windows 7 Certification Boot Camp]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190185]]></link>
<description><![CDATA[View Available Dates and LocationsThis Boot Camp will prepare qualified Microsoft professionals to earn the Microsoft Certified Technology Specialist (MCTS): Windows 7, Configuring certification. In this intensive test-preparation program where the goal is certification, you will receive targeted lectures based on the Microsoft domains of knowledge for the TS: Windows 7, Configuring exam and take simulated exams using Transcender, the industry-leading test-preparation product. This Boot Camp includes all the exams needed for certification, along with one free retake voucher for each exam if needed. A fast-paced, rapid review session prior to each exam covers key material, providing comprehensive exam preparation.
You Will Take These Exams:

  70-680: TS: Windows 7, Configuring

You Will Earn These Certifications:

  MCTS: Windows 7, Configuring

What You'll Learn:
  Key topics and concepts tested on the TS: Windows 7, Configuring exam
  Structure of the TS: Windows 7, Configuring exam and the most effective
test-taking strategies
  Use the Transcender test-preparation software to reinforce learning
objectives, validate current knowledge, and review the most comprehensive and
realistic exam questions
  Pinpoint your weak areas and strengthen them to ensure exam success
Dates and LocationsDecember 7 - December 9: Raleigh, NCDecember 14 - December 16: San Jose, CADecember 14 - December 16: Washington, DCJanuary 4 - January 6: Los Angeles, CAJanuary 11 - January 13: Elkridge, MDJanuary 11 - January 13: Seattle, WAJanuary 25 - January 27: Dallas, TXJanuary 25 - January 27: Washington, DCFebruary 1 - February 3: Dulles, VAFebruary 1 - February 3: Toronto, ONFebruary 8 - February 10: Atlanta, GAFebruary 15 - February 17: Boston, MAFebruary 15 - February 17: Houston, TXFebruary 22 - February 24: Chicago (Schaumburg), ILFebruary 22 - February 24: Morristown, NJMarch 1 - March 3: San Antonio, TXMarch 1 - March 3: San Jose, CAMarch 8 - March 10: Ottawa, ONMarch 8 - March 10: Sacramento, CAMarch 15 - March 17: Washington, DCMarch 22 - March 24: Raleigh, NCMarch 29 - March 31: Dallas, TXMarch 29 - March 31: New York, NYApril 5 - April 7: Montreal, QCApril 19 - April 21: Orlando, FLApril 26 - April 28: Chicago (Schaumburg), ILMay 3 - May 5: Toronto, ONMay 3 - May 5: Washington, DCMay 10 - May 12: Los Angeles, CAMay 10 - May 12: San Jose, CAMay 17 - May 19: Atlanta, GAMay 17 - May 19: Dulles, VAMay 24 - May 26: Dallas, TXMay 24 - May 26: Morristown, NJMay 31 - June 2: Ottawa, ONJune 7 - June 9: Boston, MAJune 7 - June 9: Raleigh, NCJune 14 - June 16: Vancouver, BCJune 14 - June 16: Washington, DCJune 21 - June 23: Houston, TXJune 21 - June 23: New York, NYJune 28 - June 30: Chicago (Schaumburg), ILJune 28 - June 30: Ft. Lauderdale, FL]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[CWLMS 3.1 - Implementing CiscoWorks LMS 3.1]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190183]]></link>
<description><![CDATA[View Available Dates and LocationsLearn to manage your network using the applications in version 3.1 of
CiscoWorks LAN Management Solution (LMS). In this course, you'll work with:

  
CiscoWorks Common Services 3.2
  
Campus Manager 5.1
  
Resource Manager Essentials 4.2
  
Device Fault Manager 3.1
  
Internetwork Performance Monitor 4.1
  
CiscoView 6.1
  
The LMS Portal 1.0 and the CiscoWorks Assistant 1.1
What You'll Learn:
  Better manage your network
  
Discover the Cisco devices in your network
  
Visualize the topology of your network, including links between Cisco
devices and Layer 2 spanning tree topologies
  
Collect and track accurate inventory data from Cisco devices
  
Automatically maintain a historical archive of the configurations on all
of your Cisco devices as the configurations change over time
  
Update the configurations on the Cisco devices on your network, including
pushing similar configuration changes to many devices at the same time
  
Build a library of Cisco operating systems and update the operating
systems running on your Cisco devices
  
Track and analyze network performance including latency and jitter tests
  
Detect potentially complex fault situations on your Cisco devices
  
Set up a multiserver trust relationship between multiple CiscoWorks
servers and tie LMS to CiscoSecure Access Control Server for AAA functions
  
Maintain your CiscoWorks LMS server

Dates and LocationsDecember 14 - December 18: San Jose, CAJanuary 11 - January 15: Toronto, ONJanuary 18 - January 22: Houston, TXJanuary 25 - January 29: Chicago (Schaumburg), ILFebruary 1 - February 5: Dallas, TXFebruary 8 - February 12: Atlanta, GAFebruary 15 - February 19: Washington, DCFebruary 22 - February 26: Boston, MAFebruary 22 - February 26: Ottawa, ONMarch 1 - March 5: Morristown, NJMarch 8 - March 12: Raleigh, NCMarch 15 - March 19: New York, NYMarch 29 - April 2: San Jose, CAApril 5 - April 9: Chicago (Schaumburg), ILApril 19 - April 23: Toronto, ONApril 26 - April 30: Orlando, FLMay 3 - May 7: Washington, DCMay 10 - May 14: Los Angeles, CAMay 17 - May 21: Dallas, TXMay 17 - May 21: Montreal, QCMay 24 - May 28: Atlanta, GAMay 31 - June 4: Vancouver, BCJune 7 - June 11: Morristown, NJJune 14 - June 18: New York, NYJune 21 - June 25: Raleigh, NCJune 28 - July 2: San Jose, CA]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:33 -0800</pubDate>
</item>
<item>
<title><![CDATA[Implementing a SQL Server 2008 Database]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190181]]></link>
<description><![CDATA[View Available Dates and LocationsGain the knowledge and skills to implement a Microsoft SQL Server 2008 database. In this course,  you'll focus on learning to use SQL Server 2008 database implementation features and tools.What You'll Learn:
  Create databases and database files
  
Create data types and tables
  
Use XML-related features in Microsoft SQL Server 2008
  
Plan, create, and optimize indexes
  
Implement data integrity in Microsoft SQL Server 2008 databases by using
constraints
  
Implement data integrity in Microsoft SQL Server 2008 databases by using
triggers
  
Implement views
  
Implement stored procedures
  
Implement functions
  
Implement managed code in the database
  
Manage transactions and locks
  
Use Service Broker to build a messaging-based solution

Dates and LocationsJanuary 18 - January 22: Chicago (Schaumburg), ILJanuary 25 - January 29: Raleigh, NCFebruary 1 - February 5: Atlanta, GAFebruary 8 - February 12: Morristown, NJFebruary 15 - February 19: Orlando, FLFebruary 15 - February 19: Seattle, WAFebruary 22 - February 26: Dallas, TXFebruary 22 - February 26: Sacramento, CAMarch 1 - March 5: San Jose, CAMarch 1 - March 5: Washington, DCMarch 8 - March 12: New York, NYMarch 15 - March 19: Boston, MAMarch 15 - March 19: San Antonio, TXMarch 22 - March 26: Chicago (Schaumburg), ILMarch 22 - March 26: Ft. Lauderdale, FLMarch 29 - April 2: Raleigh, NCApril 5 - April 9: Dulles, VAApril 5 - April 9: Los Angeles, CAApril 12 - April 16: Atlanta, GAApril 19 - April 23: Houston, TXApril 26 - April 30: Morristown, NJApril 26 - April 30: Norfolk, VAMay 3 - May 7: Dallas, TXMay 3 - May 7: Elkridge, MDMay 10 - May 14: San Jose, CAMay 17 - May 21: New York, NYMay 17 - May 21: Orlando, FLMay 24 - May 28: Washington, DCJune 7 - June 11: Chicago (Schaumburg), ILJune 7 - June 11: Sacramento, CAJune 14 - June 18: Raleigh, NCJune 21 - June 25: Boston, MAJune 28 - July 2: Atlanta, GAJune 28 - July 2: Morristown, NJ]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:32 -0800</pubDate>
</item>
<item>
<title><![CDATA[Maintaining a Microsoft SQL Server 2008 Database]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190179]]></link>
<description><![CDATA[View Available Dates and LocationsIn this instructor-led course, students will gain the knowledge and skills to maintain a Microsoft SQL Server 2008 database, focusing on learning how to use SQL Server 2008 database maintenance features and tools.What You'll Learn:
  Install and configure SQL Server 2008
  
Manage database files
  
Back up and restore databases
  
Manage security
  
Transfer data into and out of SQL Server
  
Automate administrative tasks
  
Replicate data between SQL Server instances
  
Maintain high availability
  
Monitor SQL Server

Dates and LocationsJanuary 4 - January 8: Chicago (Schaumburg), ILJanuary 4 - January 8: Raleigh, NCJanuary 11 - January 15: Morristown, NJJanuary 11 - January 15: Seattle, WAJanuary 18 - January 22: Atlanta, GAJanuary 18 - January 22: Boston, MAJanuary 25 - January 29: Orlando, FLJanuary 25 - January 29: San Jose, CAFebruary 1 - February 5: New York, NYFebruary 1 - February 5: Sacramento, CAFebruary 8 - February 12: Dallas, TXFebruary 8 - February 12: Washington, DCFebruary 15 - February 19: Chicago (Schaumburg), ILFebruary 15 - February 19: Raleigh, NCFebruary 22 - February 26: Morristown, NJFebruary 22 - February 26: San Antonio, TXMarch 1 - March 5: Ft. Lauderdale, FLMarch 1 - March 5: Houston, TXMarch 8 - March 12: Atlanta, GAMarch 8 - March 12: Los Angeles, CAMarch 15 - March 19: Elkridge, MDMarch 15 - March 19: San Jose, CAMarch 22 - March 26: Dulles, VAMarch 22 - March 26: New York, NYMarch 29 - April 2: Dallas, TXMarch 29 - April 2: Washington, DCApril 5 - April 9: Chicago (Schaumburg), ILApril 5 - April 9: Raleigh, NCApril 12 - April 16: Morristown, NJApril 12 - April 16: Norfolk, VAApril 19 - April 23: Boston, MAApril 19 - April 23: San Jose, CAApril 26 - April 30: Atlanta, GAMay 3 - May 7: New York, NYMay 3 - May 7: Orlando, FLMay 10 - May 14: Sacramento, CAMay 10 - May 14: Washington, DCMay 17 - May 21: Dallas, TXMay 17 - May 21: Seattle, WAMay 24 - May 28: Chicago (Schaumburg), ILMay 24 - May 28: Raleigh, NCJune 7 - June 11: Houston, TXJune 7 - June 11: Morristown, NJJune 7 - June 11: San Jose, CAJune 14 - June 18: Atlanta, GAJune 14 - June 18: Los Angeles, CAJune 21 - June 25: Elkridge, MDJune 21 - June 25: New York, NYJune 21 - June 25: San Antonio, TXJune 28 - July 2: Dallas, TXJune 28 - July 2: Ft. Lauderdale, FLJune 28 - July 2: Washington, DC]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:32 -0800</pubDate>
</item>
<item>
<title><![CDATA[Implementing and Maintaining Microsoft SQL Server 2008 Integration Services]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190177]]></link>
<description><![CDATA[View Available Dates and LocationsLearn how to implement an Integration Services solution in an organization.
In the course, you will learn to develop, deploy, and manage Integration
Services packages.
This course incorporates material from the Official Microsoft Learning
Product (OMLP) 6235: Implementing and Maintaining Microsoft SQL Server 2008
Integration Services.
What You'll Learn:
  SQL Server Integration Services and its tools
  
Create an Integration Services package
  
Implement control flow in an Integration Services package
  
Implement data flow in an Integration Services package
  
Implement logging in an Integration Services package
  
Debug and implement error handling in an Integration Services package
  
Implement checkpoints and transactions in an Integration Services package
  
Deploy an Integration Services package
  
Manage and secure an Integration Services package
Dates and LocationsDecember 14 - December 16: Morristown, NJJanuary 4 - January 6: Houston, TXJanuary 18 - January 20: New York, NYJanuary 25 - January 27: Atlanta, GAFebruary 1 - February 3: Washington, DCFebruary 8 - February 10: Dallas, TXFebruary 15 - February 17: San Jose, CAFebruary 22 - February 24: Chicago (Schaumburg), ILMarch 1 - March 3: Raleigh, NCMarch 8 - March 10: Morristown, NJMarch 17 - March 19: Chicago (Schaumburg), ILMarch 29 - March 31: Houston, TX]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:32 -0800</pubDate>
</item>
<item>
<title><![CDATA[Implementing and Maintaining IM/Presence, Conferencing, and Telephony Using Microsoft Office Communications Server 2007 R2]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190175]]></link>
<description><![CDATA[View Available Dates and LocationsIn this course, you will learn to implement, maintain, and deploy Microsoft
Office Communications Server (OCS) 2007 R2. This course covers the topologies
supported by OCS 2007, and you will learn to design, implement and troubleshoot
an OCS 2007 R2 solution, including implementing telephony, conferencing, and
group chat solutions.
This course incorporates material from the Microsoft Courseware Library
Course 50214: Implementing and Maintaining IM/Presence, Conferencing, and
Telephony Using Microsoft Office Communications Server 2007 R2.
Certification:
MCTS: Office Communications Server 2007, ConfigurationWhat You'll Learn:
  Functions and capabilities of OCS 2007 R2
  
Install, configure, and support OCS 2007 R2 Clients
  
Implement and deploy an Instant Messaging solution by using OCS 2007 R2
  
Implement and deploy a Group Chat solution by using OCS 2007 R2
  
Implement and deploy a Conferencing solution by using OCS 2007 R2
  
Implement and maintain Telephony by using OCS 2007 R2
  
Plan and deploy OCS 2007 R2
  
Configure advanced voice options for OCS 2007 R2
  
Monitor and troubleshoot OCS 2007 R2
  
Configure the Archiving and Monitoring Servers to maintain legal and
internal corporate compliance within your organization
  
Enterprise deployment and design considerations for OCS 2007 R2
Dates and LocationsNovember 30 - December 4: San Jose, CADecember 7 - December 11: Morristown, NJDecember 14 - December 18: Dallas, TXJanuary 4 - January 8: Orlando, FLJanuary 4 - January 8: Raleigh, NCJanuary 18 - January 22: Chicago (Schaumburg), ILJanuary 25 - January 29: Houston, TXFebruary 1 - February 5: San Antonio, TXFebruary 1 - February 5: Toronto, ONFebruary 8 - February 12: New York, NYFebruary 15 - February 19: Atlanta, GAFebruary 22 - February 26: San Jose, CAMarch 1 - March 5: Washington, DCMarch 15 - March 19: Dallas, TXMarch 22 - March 26: Chicago (Schaumburg), ILApril 12 - April 16: Morristown, NJApril 26 - April 30: Raleigh, NCMay 3 - May 7: New York, NYMay 10 - May 14: Atlanta, GAMay 17 - May 21: Washington, DCMay 24 - May 28: Chicago (Schaumburg), ILJune 7 - June 11: San Jose, CAJune 14 - June 18: Dallas, TX]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:32 -0800</pubDate>
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<title><![CDATA[UCCXD - Contact Center Express/Unified IP IVR Deployment v3.0]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1190173]]></link>
<description><![CDATA[View Available Dates and LocationsIn this course, you will gain hands-on experience and knowledge of tasks typically performed to deploy Contact Center Unified Contact Center Express v7.0 and Unified IP IVR v7.0, two products that run on the Unified Contact Center Express Engine. Tasks include planning, installation, configuration tasks, troubleshooting, and creating Cisco scripts.What You'll Learn:
  Design and plan a Unified Contact Center Express and a Unified IP IVR
implementation
  
Install or discuss all CRS components, servers, and clients
  
Configure all CRS components
  
Build workflow applications to exploit Unified IP IVR features and
capabilities
  
Build contact center workflows to exploit Unified Contact Center Express
features and capabilities
  
Deploy and use Agent and Supervisor Desktop software
  
Deploy Outbound Preview Dialer for Unified CCX v7.0
  
Troubleshoot installations and workflows
Dates and LocationsJanuary 25 - January 29: Orlando, FLFebruary 1 - February 5: San Jose, CAFebruary 22 - February 26: Atlanta, GAMarch 1 - March 5: Washington, DCMarch 15 - March 19: New York, NYMarch 29 - April 2: Orlando, FLApril 5 - April 9: Dallas, TXApril 12 - April 16: Chicago (Schaumburg), ILApril 19 - April 23: Raleigh, NCMay 3 - May 7: Los Angeles, CAMay 10 - May 14: San Jose, CAMay 17 - May 21: Toronto, ONMay 24 - May 28: Boston, MAJune 7 - June 11: Washington, DCJune 14 - June 18: Denver, COJune 21 - June 25: Atlanta, GAJune 28 - July 2: Houston, TX]]></description>
<pubDate>Fri, 20 Nov 2009 01:25:32 -0800</pubDate>
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<title><![CDATA[The Bank of New York Mellon Continues Its Leadership Role in Adopting Automated Technology]]></title>
<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1189317]]></link>
<description><![CDATA[The Bank of New York Mellon resolved to adopt digital check clearing and sought a solution that would fully leverage its existing check processing infrastructure - while enabling the operational flexibility the bank needed to adapt to a fast-changing market. Using IBM Payments Director and middleware technology, The Bank of New York Mellon deployed a new SOA-based electronic check processing system by service-enabling existing assets, thus allowing the bank to easily extend the system to its banking partners and deploy new payment services rapidly.]]></description>
<pubDate>Fri, 20 Nov 2009 01:15:56 -0800</pubDate>
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