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White Paper Windows Phones and Unified Communications Gain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper SIP Trunking is Key to Accelerating Unified Communications Deployments Considering unified communications (UC) for your business? Discover the key to simplifying deployment, maximizing value and raising adoption company-wide.

Tags: Collaboration, Emerging Technologies, Session Initiation Protocol (SIP), SIP, SIP Trunking

Sponsored by: Sprint
Date: June 2009
Sprint
Download Dynamics Webcast: How to Choose Between Hosted and On-Premise Customer Relationship Management Weigh the pros and cons of on-premise vs. on-demand customer relationship management (CRM) solutions to choose what’s right for your company.

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2009
Microsoft
White Paper Defining the Great Customer Experience What makes a great customer experience? Learn technology's role in creating, nurturing and strengthening customer relationships with every interaction.

Tags: Asset Management, Web 2.0, Team Management, Software/Web Development, Scripting Languages

Sponsored by: Citrix Online
Date: January 2009
Citrix Online
Webcast The Business Benefits of Secure Remote Access Examine today's top trends in telecommuting, the role of Virtual Private Networks, and how to evaluate a secure remote access vendor.

Tags: Benefit, Human Resources, Leadership, Management, Remote Access

Sponsored by: SonicWALL
Date: November 2009
SonicWALL
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Case Study Tellumat Partners With SunTec to Provide Innovative Billing Solution for SME Telecom Operators The telecom sector of South Africa has been witnessing rapid changes with the government issuing more licenses in the rural areas. In the urban areas...

Tags: Billing, Small And Medium Enterprise, Smb/Sme, SunTec Business Solutions

Company: SunTec Business Solutions
Date: February 2009
SunTec Business Solutions
Case Study Portal Software Case Study: Monaco Telecom Monaco Telecom has established itself as one of Europe's premier providers of innovative fixed-line, mobile, voice, and data telecommunications services. The challenge was to quickly...

Tags: 3G, Cellular Phones, Consumer Electronics, Monaco Telecom, Personal Technology

Company: Portal Software
Portal Software
White Paper Meeting the Billing Challenge for the Telecom Industry Telco billing systems must constantly adapt to deal with the impact of technological advances in telecommunication services, new approaches to marketing and changes to the...

Tags: Billing, Billing System, Sales, Sales Channel, Telecom & Utilities

Company: Atos Origin
Date: October 2003
Atos Origin
Case Study Slovak Telecom Enhances Customer Service and Reduces Costs Originally a state-owned monopoly, Slovak Telecom is Slovakia's largest wireline operator. However, it operated without a customer care system, sales channel, and call centers. Customer...

Tags: Billing, Slovak Telecom, Sales Strategy, Sales Channel, Sales

Company: Oracle
Oracle
Case Study Anhui Telecom Improves Processing Performance of Online Charging System by an Increase of 150 Times Anhui Telecom Company Limited is a wholly-owned subsidiary of China Telecom, the largest fixed service telecommunications provider in China. Anhui Telecom wanted to implement an...

Tags: 3G, Software, Personal Technology, Performance Management, Performance

Company: Oracle
Date: March 2008
Oracle
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Case Study Warid Telecom Improves Performance and Availability With Help From TechAccess Pakistan Lahore-based Warid Telecom began operations on May 23, 2005. Backed by the Abu Dhabi Group, one of the largest corporations in the Middle East and...

Tags: High Availability, Human Resources, Oracle Corp., Performance, Performance Management

Company: Oracle
Date: January 2008
Oracle
Case Study LG Telecom Cuts Product Development Time From Two Months to Two Weeks Founded in July 1996, LG Telecom provides telephony and internet services to the South Korean market. To establish a strong, reliable business and build its...

Tags: Business Operations, Wi-Fi, VOIP, Telecommunications, Strategy

Company: Oracle
Date: October 2009
Oracle
White Paper Real-Time Billing Throughput Analysis of Wireless Telecommunication Systems Real-time billing is one of the most important functionalities in a telecommunication service system. In GPRS network, the load of billing traffic depends on the...

Tags: Analysis, Billing, Telecommunications, Wireless

Company: Institute of Electrical and Electronics Engineers
Institute of Electrical and Electronics Engineers
Case Study Telecom Italia Gets in Touch With Customers and Profitability With 27 million telephone lines, Rome-based Telecom Italia is the market leader in Italy. The company needed to integrate customer relationship data among many applications...

Tags: Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Product Marketing

Company: TIBCO Software
TIBCO Software
Case Study Dialing in Performance and Availability for an Oracle RAC-Based Billing Application With Symantec Software Fujian Telecom was growing and consolidating its billing operations, so the company turned to Symantec for infrastructure upgrades. Symantec i3 software is improving application performance...

Tags: Billing, Oracle Corp., Oracle Real Application Cluster, Performance, Security

Company: Symantec
Date: April 2007
Symantec
Case Study Systems Integrator Modernizes Telephone Billing System in India In the past, India's telephone system had been run by a national government department. Recently, India has allowed its telephone system to be formed into...

Tags: Billing System, Telecom & Utilities, Software, Servers, Semiconductors

Company: Intel
Intel
White Paper Oracle Communications Billing and Revenue Management: Ready for Your Business Today, Ready for Your Business Tomorrow Oracle Communications Billing and Revenue Management puts communications service providers in control of their business, empowering them to succeed in an increasingly competitive market, meeting...

Tags: Billing, Business Services, Finance, Operational Accounting, Oracle Corp.

Company: Oracle
Date: September 2006
Oracle
Case Study Application Management: Improving Rating and Billing Throughput for a Leading European Telecom Operator When a leading European wireless service provider needed to enhance the throughput of its rating and billing applications, it was already handling more than 30...

Tags: Application Management, Billing, Caritor Inc.

Company: Caritor
Caritor
White Paper When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies...

Tags: Best Practice, Billing, Communications Provider, Pitney Bowes Inc.

Company: Pitney Bowes Insight
Date: August 2009
Pitney Bowes Insight
White Paper VeriSign Billing and OSS This white paper provides a perspective on the rapidly changing communications industry and outlines the expected impact of these changes on communication service providers' (CSPs)...

Tags: Billing, OSS, Security, VeriSign Inc.

Company: VeriSign
Date: June 2005
VeriSign
White Paper TimesTen/Transact: Real-Time Transaction Processing System TimesTen/Transact (Transact) is a real-time transaction processing system. It provides an infrastructure upon which to build very high-speed transactional applications, such as those used in...

Tags: Billing, Data Management, Databases, Enterprise Software, ICG Commerce Inc.

Company: ICG Commerce
Date: February 2005
ICG Commerce
White Paper Disaster Tolerance in Business Critical Environments Disaster tolerant systems must support an availability continuum that addresses everything from single-points of failure in a single system to multiple points of failure involving...

Tags: Disaster Tolerance, Environment

Company: Symantec
Date: July 2005
Symantec
Case Study Large Healthcare Provider Finds Prescription for Savings With MBG The national healthcare provider, with more than 200 locations across the country, wanted to centralize the management of its telecommunications and IT services. The company...

Tags: Billing, Health Care, Health Care Company, MBG Expense Management, Networking

Company: MBG Expense Management
Date: January 2009
MBG Expense Management
White Paper Signaling System 7 (SS7) Signaling System 7 (SS7) is an architecture for performing out-of-band signaling in support of the call-establishment, billing, routing, and information-exchange functions of the public switched...

Tags: International Engineering Consortium, Network, Networking, Phone, PSTN

Company: International Engineering Consortium
International Engineering Consortium
White Paper Generating Revenue with a New Breed of Prepaid User More than 50% of new mobile network subscriptions are prepaid users. However, this more discerning prepaid subscriber requires the same types of service as the...

Tags: Advertising & Promotion, Revenue, Personal Technology, Mobile Network, Mobile

Company: Hewlett-Packard (HP)
Date: June 2002
Hewlett-Packard (HP)
Webcast Mobiltel: Accelerating Business Growth This leading telecom provider uses HP Integrity solutions to gain market share with multi-operating system capabilities for billing and CRM, while lowering cost and risk....

Tags: Advertising & Promotion, Telecommunications, Telecom & Utilities, Software, Networking

Company: Hewlett-Packard (HP)
Date: January 2007
Hewlett-Packard (HP)
Case Study Keeping Billing Data Secure and Available With Symantec Builds Indonesian Telecom Giant's Fast Growth Facing 37 to 84 percent annual growth, PT EXceLcomindo Pratama (XL) turned to Symantec technology and services to achieve 99.99 percent availability, meet Service Level...

Tags: Billing, Security, Symantec Corp.

Company: Symantec
Date: January 2007
Symantec
White Paper Revenue Leakage - Opportunity Calling! Revenue Leakage has been a universal phenomenon, gnawing up the profit margins of transaction-based industries, especially across their business support systems. However, service providers in...

Tags: Best Practice, Revenue Leakage, Revenue, Pricing Strategy, Pricing

Company: SunTec Business Solutions
Date: February 2009
SunTec Business Solutions
Case Study NetOne - The Postpaid Instant Internet By 2005, BSNL was serving over 36.4 million customers in fixed line and wireless in local loop telephony, making it the largest telecom service provider...

Tags: Elitecore Technologies, Internet, Internet Service, Telecommunications

Company: Elitecore Technologies
Date: January 2007
Elitecore Technologies

Showing items 1-24 of 24
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