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Create Enduring Customer Relationships
Develop profitable, long-term relationships with your customers by truly differentiating your business with a solid and strategic loyalty program.
Sponsored by: Oracle
Date: January 2009 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
See how to buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can help overcome user reluctance and...
Sponsored by: Oracle
Date: February 2008 |
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Microsoft Online Services Business Value
Gain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.
Sponsored by: Microsoft
Date: June 2009 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Take a closer look at a new breed of social applications that complement traditional CRM systems to help salespeople close more deals more quickly.
Sponsored by: Oracle
Date: August 2008 |
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CRM Your Salespeople Will Love
Learn about a customer relationship management (CRM) offering that boasts documented successes and fosters high user adoption rates. (Oracle)
Sponsored by: Oracle
Date: August 2007 |
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Technical Support Centre
The client faced a challenge in providing prompt technical support to its customers on account of a rapid demand for their solutions. There was a...
Company: BLUE STAR INFOTECH
Date: July 2006 |
BLUE STAR INFOTECH |
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TechnoMania Improves Productivity of Customer Support Centre by 40 Percent With Integrated Incident & Problem Management
TechnoMania is one of Lebanon's leading IT distributors and offers comprehensive technical support services. The company's business strategy is focused on expansion while maintaining its...
Company: CA (Computer Associates)
Date: January 2008 |
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VTT Technical Research Centre of Finland Improves Budgeting, Forecasting, and Reporting Capabilities
VTT wanted to replace existing enterprise planning and budgeting solutions with a consolidated platform that can support the organization's future business needs, which require supporting...
Company: Oracle
Date: May 2009 |
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Centre Hospitalier Universitaire de Nantes Installs Grid Architecture for Maximum Flexibility and Support The Centre Hospitalier Universitaire de Nantes (Nantes Teaching Hospital) has 22 health care sites and 3,300 beds. The challenge was to modernize Nantes' technical infrastructure... Company: Oracle |
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Bank Enhances In-House Software Development With Technical Experts, Saving £25,000
Halifax Bank of Scotland (HBOS) is one of the largest banks in the United Kingdom. Employees at its in-house software development centre urgently wanted to...
Company: Microsoft
Date: July 2008 |
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Technology Centre Helps ISV Design Architecture of Next Generation Hearing Care Solution HIMSA, the Hearing Instrument Manufacturers' Software Association, recently visited the new Microsoft Technology Centre (MTC) for Independent Software Vendor Development in Vedbaek, Denmark. During its... Company: Microsoft |
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Hardware and Garden Retailer Uses Intel vPro Technology to Improve Management and Slash Power Consumption Across Rural NSW Stores
Founded in 1986, Petries Mitre 10 Home & Garden Centre is a major regional supplier of hardware and gardening supplies within central New South Wales....
Company: Intel
Date: November 2008 |
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HelpDesk: With Touchpaper, the Post Gets Delivered! As the subsidiary of Deutsche Post AG (German Post Office), Deutsche Post Customer Service Center GmbH offers various services in the area of customer communication... Company: Touchpaper Software | Touchpaper Software |
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Japanese Credit Card Processing Firm Zero Minimises Risk With Datacraft Security Health Check
Zero, a Japanese credit card processing company, approached Datacraft for a solution to improve their business and technical risk management for their core data processing...
Company: Dimension Data
Date: January 2007 |
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Recruiting for the Service Desk Good customer service skills should be recognized as, if not more, important than technical skills. When this recognition is truly accepted within IT, Service Desk... Company: ITILPeople.com | ITILPeople.com |
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