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Webcast Video Whitepaper: Rapid Bottleneck Identification: A better way to do load testing Quickly uncover Web application performance limitations--and determine their impact on end users— with revolutionary Rapid Bottleneck Identification.

Tags: Cloud Computing, Web Application, Video, Rapid Bottleneck Identification, QA

Sponsored by: Oracle
Date: October 2009
Oracle
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Challenges and Opportunities of PCI Learn how to control PCI compliance costs and build a more efficient and reliable IT infrastructure that delivers better service with less risk.

Tags: Hardware, Payment Card Industry Data Security Standard, PCI, Storage

Sponsored by: Tripwire
Date: June 2007
Tripwire
White Paper Dynamic Data Center Compliance With Tripwire and Microsoft Discover how to better monitor the performance of your IT environment while also ensuring compliance with critical regulatory and security standards.

Tags: Data Center, Strategy, Storage, Regulatory Compliance, Policies And Procedures

Sponsored by: Tripwire
Date: June 2009
Tripwire
White Paper High Availability with Oracle Database 11g Release 2 Make your IT infrastructure even more robust and fault tolerant, improve service levels, and more with industry-leading high availability technologies.

Tags: Database, High Availability, Oracle Corp., Oracle Database

Sponsored by: Oracle
Date: January 2009
Oracle
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Download Project management best practices All good project managers know it's crucial to plan the project and then monitor and control the execution of the work. Download this step-by-step project...

Tags: Best Practice, It Operations, It service Management, Management, Project Management

Company: TechRepublic
Date: May 2001
TechRepublic
White Paper Localization Project Management Best Practices This paper will address the subject of "best practices" in the management of localization projects (the process of translating and modifying a software product in...

Tags: It Operations, It service Management, Management, Project Management, Strategy

Company: project-open
project-open
Webcast Project Management Best Practices - Defining Stakeholder Roles and Responsibilities Discover industry leading best practices for managing your projects to ensure that you have established and achieved a clear definition of your project stakeholders' roles...

Tags: Better Management.com, It Operations, It service Management, Management, Productivity

Company: Better Management.com
Better Management.com
White Paper Project Management Best Practices for the Application Development Process This paper establishes the essential components for the Requirements Definition and subsequently each Phase within an Application Development project process. This includes the primary steps...

Tags: Application Development, Software Development, Software, Service Level Management, Project Management

Company: IT Service Management Forum (itSMF)
Date: November 2003
IT Service Management Forum (itSMF)
White Paper IT Services Management: Project Management Best Practices A formal project management process is crucial to the overall success of any project. The objective of a formal project management process is to provide...

Tags: Information Technology, It Operations, It service Management, IT Services, Management

Company: IT Service Management Forum (itSMF)
Date: May 2002
IT Service Management Forum (itSMF)
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White Paper Identifying Best Practices in Information Technology Project Management This paper documents Project Management Best Practices specific to the Information Technology sector. The paper is the culmination of research efforts [between January & April...

Tags: Best Practice, Strategy, Project Management, PMFORUM, Management

Company: PMFORUM
Date: March 2005
PMFORUM
White Paper Prompter: A Decision Support Tool for Software Project Management This paper describes work undertaken within the context of the P3 (Project and Process Prompter) Project which aims to develop the Prompter tool, a "decision-support...

Tags: Decision Support, It Operations, It service Management, Project Management, Software

Company: Dublin City University
Date: October 2005
Dublin City University
White Paper Organizational Project Management Maturity Model (OPM3): Knowledge Foundation The Organizational Project Management Maturity Model (OPM3) falls naturally within the sequence of Standards published by the Project Management Institute (PMI). A Guide to the...

Tags: It Operations, It service Management, Knowledge, Management, OPM3

Company: Project Management Institute
Date: February 2004
Project Management Institute
White Paper What Every IT Manager Needs To Know About Project Management Any framework or tool is only as good as the people who use it. Adopting project management practices will make the work of effectively managing...

Tags: Global Knowledge, It Operations, It service Management, Management, Project Management

Company: Global Knowledge
Date: May 2009
Global Knowledge
White Paper A Global Knowledge Template: Project Management Workbook Adopt project management best practices quickly and easily with our Project Management Workbook Template. Developed by our PMP? certified instructors, this customizable template allows you...

Tags: Global Knowledge, It Operations, It service Management, Management, Project Management

Company: Global Knowledge
Global Knowledge
Book Chapters Keep Microsoft Office Project Server 2003 running smoothly with these maintained and configuration management best practices This sample chapter, taken from Sams' Microsoft Office Project Server 2003 Unleashed, discusses post-installation configuration, maintenance, and troubleshooting of a Microsoft Office Project Server 2003...

Tags: Best Practice, Configuration Management, Microsoft Corp., Microsoft Office, Office Suites

Company: Sams Publishing
Date: December 2005
Sams Publishing
Webcast Microsoft Executive Circle Webcast: Juggling the Project Portfolio - Best Practices for Portfolio Management Managing projects in the corporate portfolio is difficult at best. How to track multiple resources? How to set priorities? Portfolio management is a discipline that...

Tags: Best Practice, Microsoft Corp., Portfolio Management, Webcast

Company: Microsoft
Date: September 2005
Microsoft
White Paper Change Management Best Practices for the Engineering and Construction Industry Construction contracts differ from most legal agreements in that they expect and plan for changes. The purpose of this white paper is to highlight best...

Tags: Change, Change Management, Construction Industry, Leadership, Management

Company: Oracle
Date: April 2009
Oracle
Book Chapters Design secure networks with these best practices At the beginning of any secure network design project, many best practices apply more or less uniformly to all areas of the design. This sample...

Tags: Best Practice, Cisco Systems Inc., Networking, Secure Networks

Company: Cisco Press
Date: July 2005
Cisco Press
Webcast Microsoft Webcast: Office Project: Planning Essentials (Level 100) This webcast shows how to easily set up project plans using all the enabling tools in Office Project. It walks through a proven planning process...

Tags: Microsoft Corp., Microsoft Office, Office Suites, Productivity, Software

Company: Microsoft
Date: February 2008
Microsoft
Webcast Microsoft Webcast: Essential Tips and Tricks for Project Standard 2007 The attendee of this webcast will learn proven techniques one can apply to any type of project. This webcast shows how to take advantage of...

Tags: Microsoft Corp., Productivity, Webcast

Company: Microsoft
Date: November 2006
Microsoft
Book Chapters Application porting: Best practices This sample chapter from UNIX to Linux Porting: A Comprehensive Reference presents project managers and application architects with best practices and methodologies to achieve high-quality...

Tags: Best Practice, Tools & Techniques, Software, Project Management, Prentice Hall Inc.

Company: Prentice Hall PTR
Date: May 2006
Prentice Hall PTR
White Paper Best Practices in Test Management for Product Testing The changing dynamics of business is bringing about a paradigm shift in the way organizations ensure reliability, security and predictable performance of their IT solutions....

Tags: Best Practice, Human Resources, Infosys Technologies Ltd., Performance, Performance Management

Company: Infosys Technologies
Date: January 2009
Infosys Technologies
Book Chapters Transform your software development and software project management processes by adopting agile methods It is not too extreme a statement to say that when it comes to software development and software project management in general, agile changes everything....

Tags: Addison-Wesley, Software/Web Development, Software Project Management, Software Project, Software Development

Company: Addison Wesley Professional
Date: March 2007
Addison Wesley Professional
White Paper Branch Office Modernization Best Practices using the Microsoft Core Infrastructure Optimization Model For large organizations whose IT infrastructure includes supporting branch offices or sites, ensuring that the branch infrastructure is optimized can be a key factor in...

Tags: Best Practice, Information Technology, IT Infrastructure, Management, Microsoft Corp.

Company: Microsoft
Date: June 2009
Microsoft
White Paper Best Practices in Selecting Performance Management Software A new generation of sophisticated, Web-based database applications is changing the way companies look at planning and financial reporting. These corporate performance management (CPM) solutions...

Tags: Best Practice, Software, Performance Management, Performance, Human Resources

Company: Clarity Systems
Date: February 2005
Clarity Systems
White Paper SOA Best Practices and Design Patterns: Keys to Successful Service-Oriented Architecture Implementation There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the...

Tags: Design Pattern, Enterprise Software, Middleware, Service-Oriented Architecture (SOA), SOA

Company: Oracle
Date: April 2008
Oracle
White Paper A Board Room View: Understanding Your CMDB Project This white paper is targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise Configuration Management DataBase (CMDB) initiative....

Tags: Board, CMDB, Finance, Managerial Accounting, ROI

Company: Enterprise Management Associates
Date: July 2008
Enterprise Management Associates
White Paper Why Have a Separate Project Management Methodology? The methodology most organizations are referring to is some type of Systems Development Life Cycle (SDLC) with a bit of project management thrown in. The...

Tags: It Operations, It service Management, Management, Project Management, Strategy

Company: KLR Consulting
Date: March 2006
KLR Consulting
Book Chapters Learn how to use Microsoft Office Project 2003 as an Enterprise Project Management (EPM) solution This sample chapter, taken from Sams' Microsoft Office Project Server 2003 Unleashed, examines the major features of Project Professional 2003, Project Web Access 2003, and...

Tags: Microsoft Corp., Microsoft Office, Office Suites, Sams Publishing, Software

Company: Sams Publishing
Date: December 2005
Sams Publishing
White Paper Six Best Practices for Windows File Server Consolidation Is storage growth driving up costs in your data center? Are you looking for ways to simplify operations? Server consolidation can help. It can streamline...

Tags: Best Practice, Software, Servers, Server Consolidation, ONStor

Company: ONStor
Date: September 2006
ONStor
White Paper Project Guide: ERP Implementation Best Practices, Tools Analysis, and Risk Assessment for Rapid Implementation Companies who implement enterprise resource planning (ERP) software tend to be intimidated by the time and cost of an implementation and seek to accelerate the...

Tags: Acceleration, Strategy, Software, Productivity, Oracle Corp.

Company: Oracle
Date: June 2007
Oracle
White Paper Data Privacy Best Practices: Time To Take Action! In the midst of unprecedented security breaches, the best way to ensure that confidential information remains protected is to develop and implement a comprehensive privacy...

Tags: Best Practice, IBM Corp., Privacy, Security

Company: IBM
Date: September 2008
IBM
White Paper Project Management @ Monash: A Guide to the Approval, Planning and Management of IT Projects at Monash The guide in this paper to project management at Monash aims to promote an understanding of the key requirements for the successful management of Information...

Tags: Information Technology, It Operations, It service Management, Management, Monash University

Company: Monash University
Date: May 2004
Monash University
White Paper High Level Best Practices in Software Configuration Management When deploying new software configuration management (SCM) tools, implementers sometimes focus on perfecting fine-grained activities, while unwittingly carrying forward poor, large-scale practices from their previous...

Tags: Best Practice, Configuration Management, Perforce Software, Software, Software Configuration Management

Company: Perforce Software
Date: October 2008
Perforce Software
Webcast Best Practices for Implementing Mobile Field Applications The combination of device, network, software infrastructure, and application design can make or break the mobile project. This webcast helps to make sense of the...

Tags: Advertising & Promotion, Best Practice, Marketing, Mobile

Company: Palm
Palm
White Paper The eight most important best practices in SOA governance The technologies used by IT to create Service-Oriented Architectures (SOAs) are maturing. They are found to be robust and reliable. SOA governance provides a framework...

Tags: Best Practice, Enterprise Software, Hewlett-Packard Co., Middleware, Service-Oriented Architecture (SOA)

Company: Hewlett-Packard (HP)
Date: May 2008
Hewlett-Packard (HP)
White Paper Best Practice Methodologies for the Project Management Office (PMO) This paper, the third in a four-part series from CA, discusses the three leading formalized project management methodologies - the Project Management Institute's (PMI) Management...

Tags: Best Practice, Computer Associates International Inc., It Operations, It service Management, Management

Company: CA (Computer Associates)
Date: September 2007
CA (Computer Associates)
White Paper Best Practices in Data Classification for Information Lifecycle Management Information lifecycle management (ILM) is a sustainable storage strategy that balances the cost of storing and managing information with its business value. A well-executed ILM...

Tags: Best Practice, Storage, Software, Quality, Process Improvement

Company: Storage Technology
Date: January 2005
Storage Technology
White Paper Mindjet MindManager: A Vital Solution for Improved Project Management Project managers wrestle with mountains of information. Throughout the course of a project, one tracks, organizes, and communicates about everything from finances and scheduling to...

Tags: Information, Strategy, Software, Project Management, Productivity

Company: Mindjet
Date: June 2006
Mindjet
Webcast Master/Reference Data Management as an Enterprise Data Quality Initiative: Challenges and Best Practices Enterprises have realized that if they want to leverage information as a key asset, they have to understand and take a serious look at master...

Tags: Best Practice, Data Integration, Data Management, Data Quality, Databases

Company: SAS Institute
SAS Institute
Webcast Effective Project Communications Research shows that poor project communication is one of the primarily reasons that projects fail. In today's ever changing business and political environment, agencies must...

Tags: Better Management.com, Communication, Productivity

Company: Better Management.com
Better Management.com
Case Study Salesforce.com Helped Customers Succeed and Gained Brand Loyalty Using Macromedia Breeze to Deliver Best Practices Presentations Salesforce.com is the world leader in on-demand Customer Relationship Management (CRM) services. They wanted to reach customers day or night, keeping viewers engaged with rich...

Tags: Best Practice, Salesforce.com Inc., Sales Force Management, Sales, Rich Media

Company: Adobe Systems
Date: January 2008
Adobe Systems
Download 10 best practices for successful project management The right mix of planning, monitoring, and controlling can make the difference in completing a project on time, on budget, and with high quality results....

Tags: Best Practice, Tom Mochal, Strategy, Project Management, Management

Company: Tom Mochal
Date: July 2009
Tom Mochal
White Paper Offshore Project Management - Risks and Best Practices Outsourcing and offshoring have been the biggest trends of the last decade in IT. As more and more companies take advantage of the overwhelming benefits...

Tags: Best Practice, Tools & Techniques, Strategy, Project Management, Outsourcing & Subcontracting

Company: Zinnov
Date: June 2005
Zinnov

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