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Training Discover Windows 7 for only $99! This course introduces the new features in Windows 7 Beta that provide increased user productivity, improved security and control, streamlined PC management, and desktop optimization....

Tags: Desktop, Global Knowledge, Microsoft Windows, Microsoft Windows 7, Operating Systems

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper CCNA Review Guide This is a "must have" resource if you are planning to pursue Cisco's CCNA certification. Written by expert course instructor Rick Chapin, this review document...

Tags: CCNA, Global Knowledge

Sponsored by: Global Knowledge
Date: March 2005
Global Knowledge
White Paper VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing...

Tags: Bandwidth, Cost Savings, Global Knowledge, Networking, Telecommunications

Sponsored by: Global Knowledge
Date: October 2005
Global Knowledge
White Paper ITIL: What It Is and Why You Should Care ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest...

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: August 2005
Global Knowledge
White Paper ITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry....

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
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White Paper TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox Discover how to use common operating-system tools to troubleshoot various problems that could exist in your network.

Tags: Global Knowledge, Network Technology, Networking, Tcp/Ip

Sponsored by: Global Knowledge
Date: May 2006
Global Knowledge
White Paper The OSI Model: Understanding the Seven Layers of Computer Networks This white paper will provide you with an understanding of each of the seven layers of the OSI Model, including their functions and their relationships...

Tags: Computer, Computer Network, Global Knowledge, Network, OSI

Sponsored by: Global Knowledge
Date: June 2006
Global Knowledge
White Paper Eleven Myths about 802.11 Wi-Fi Networks Wi-Fi networks have been misunderstood by much of the IT community since their inception. Even the reasons for this misunderstanding are kind of hard to...

Tags: Global Knowledge, IEEE 802.11, Myth, Network, Networking

Sponsored by: Global Knowledge
Date: August 2006
Global Knowledge
White Paper Effectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address...

Tags: Global Knowledge, Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper Exchange Server 2007: What To Expect Microsoft recently released a public preview of Exchange Server 2007 Beta 2 (previously called Exchange 12) in June 2006 and is shooting for a general...

Tags: E-mail Servers, Enterprise Software, Global Knowledge, Groupware, Microsoft Exchange Server

Sponsored by: Global Knowledge
Date: October 2006
Global Knowledge
White Paper How Does Ping Really Work? Ping is an Internet program that most of us use daily, but do you know how it really works? Gain an understanding of the cycle...

Tags: Global Knowledge, Internet

Sponsored by: Global Knowledge
Date: October 2006
Global Knowledge
White Paper Simple Tricks to Ace the Subnetting Portion of Any Certification Exam Subnetting seems to be a battle of fighting bits, decimal numbers, and countless methods and processes to convert from one to the other. While the...

Tags: Business Operations, Global Knowledge, Industry, Management, Quality

Sponsored by: Global Knowledge
Date: November 2006
Global Knowledge
White Paper Implementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOK® as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It...

Tags: Business Operations, Global Knowledge, It Services, ITIL, PMBOK

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper The New Generation of Microsoft Certifications: What's at the Core? Microsoft's new certification program is focused and flexible, challenging and credible, and relevant and simple. This white paper provides an overview of the new Microsoft...

Tags: Business Operations, Certification, Global Knowledge, Microsoft Corp., Quality

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper 2007 IT Salary and Skills Survey: What Impacts Salaries? This report from Global Knowledge details the key factors that impact salaries in the IT industry. It includes a detailed listing of salaries by...

Tags: Benefits, Global Knowledge, Human Resources, Information Technology, Payroll Solutions

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper Is It the Network? Solving VoIP Problems on a Wireless LAN Managing a network that includes VoIP and Wi-Fi means more than just learning the black magic that makes each technology work. It also means learning...

Tags: Global Knowledge, Wireless LANs, Wireless, Wi-Fi, VOIP

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper Ten Ways Hackers Breach Security Hacking, cracking, and cyber crimes are hot topics these days and will continue to be for the foreseeable future. However, there are steps you...

Tags: Global Knowledge, Hacker, Hacking, Security

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Cisco Unified Communications: Unifying Communications Infrastructure Learn about Cisco's unified communications vision, which combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem.

Tags: Cisco Systems Inc., Cisco Unified Communications System, Collaboration, Global Knowledge, Unified Communications

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper Longhorn Server and New Group Policy Settings With the advent of Microsoft's "Longhorn" technologies comes a wealth of new and improved Group Policy settings. This paper takes an introductory look at the...

Tags: Global Knowledge, Server, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Server Longhorn

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Hardware Neutral Imaging with ImageX: The Ghost Killer Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.

Tags: Document Management, Roi/Tco, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Geek-Speak Glossary: A Manager's Guide to IT Terminology This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT...

Tags: Global Knowledge, Information Technology, Management, Strategy

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper What Is Micromanagement? And What You Can Do To Avoid It. The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it.

Tags: Global Knowledge

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Workstation Security Enhancements in Windows Vista It is becoming clearer every year that workstations require as much comprehensive IT security attention as servers - particularly as the popularity of mobile workstations...

Tags: Global Knowledge, Microsoft Windows, Microsoft Windows Vista, Operating Systems, Software

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper Upgrading to Windows Vista: Is Your hardware ready? Are You? With Windows Vista® finally shipping, customers who want to upgrade or migrate to the new OS have a number of choices to make. Before you...

Tags: Global Knowledge, Hardware, Microsoft Windows, Microsoft Windows Vista, Microsoft Windows Vista (Longhorn)

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper 10 Red Hat Linux Tips and Tricks This white paper, which was compiled by Red Hat Certified Engineers, provides you with a quick and simple reference for navigating Red Hat Linux systems....

Tags: Global Knowledge, Linux, Open Source, Operating Systems, Red Hat Inc.

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper Security+: The Foundation for Solid Network and Information Security New ways of hacking systems have resulted in viruses, spy ware, malware, e-mail bombs, worms, Trojans, spam--the list goes on! This whitepaper introduces the...

Tags: E-mail, Global Knowledge, Hacking, Information Security, Network

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper Understanding Voice over IP Signaling Protocols in Cisco Telephony Implementations Understand the specific functions Voice over Internet Protocol (VoIP) signaling protocols perform and how this information will help you design, build, maintain, and troubleshoot a...

Tags: Cisco Systems Inc., Global Knowledge, IP, Network Technology, Networking

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper Solving the Mysteries of Subnetting Subnetting is a complicated topic that has confused students for a very long time. However, subnetting is an important topic for many different certifications with...

Tags: Business Operations, Global Knowledge, Quality, Subnetting, Training And Certification

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper Changes in Longhorn and Group Policy Architecture Longhorn technology has arrived on the scene, and many network planners are taking a closer look at some of the architectural changes that Microsoft has...

Tags: Global Knowledge, Group Policy, Longhorn Technology, Microsoft Longhorn, Microsoft Windows

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper Virtual PC's Enhanced Rollout and Troubleshooting It isn't very often that we are fortunate enough to have free software that actually is useful. This paper will give you a tour...

Tags: Desktop Virtualization, Global Knowledge, Microsoft Virtual PC, PC

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper The Case for Virtual Local Area Networks (VLANs) The virtual LAN is a recent addition to the history of Ethernet. The VLAN was introduced to solve a number of networking issues. In this...

Tags: LANs, Networking, VLAN

Sponsored by: Global Knowledge
Date: May 2007
Global Knowledge
White Paper User's Guide to Office 2007: No Need To Wait, Deploy It Now New operating systems and programs are always a little intimidating, and they often require a learning curve. Office 2007 is no exception. Download this...

Tags: Global Knowledge, Microsoft Office, Microsoft Office 2007, Office Suites, Software

Sponsored by: Global Knowledge
Date: July 2007
Global Knowledge
White Paper Top 10 Reasons Why TCP Is Reliable In-depth knowledge of protocols can help you in many ways. It enables more efficient troubleshooting. It allows you to understand how firewalls and routers limit...

Tags: Global Knowledge, Networking, TCP, Tcp/Ip

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
White Paper A Global Knowledge Template: Project Management Workbook Adopt project management best practices quickly and easily with our Project Management Workbook Template. Developed by our PMP? certified instructors, this customizable template allows you...

Tags: Global Knowledge, It Operations, It service Management, Management, Project Management

Sponsored by: Global Knowledge
Global Knowledge
White Paper Introduction to Requirements: Critical Details That Make or Break a Project Requirements exist for virtually any components of a project or task. For example, a project may require specific methods, expertise levels of personnel, or the...

Tags: Global Knowledge, Management, Requirement, Strategy

Sponsored by: Global Knowledge
Date: June 2007
Global Knowledge
White Paper Number Systems Decoded - Binary, Decimal, and Hexadecimal In many IT-related fields of study, it is extremely valuable to have a good understanding of the number systems that are often encountered. This white...

Tags: Global Knowledge, Management, Number System, Strategy

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
White Paper Better Security through Access-List Management Security concerns are becoming more common in every environment, regardless how big or small the network. You can get limited security with the access-list...

Tags: Global Knowledge, Security, Security Concern

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
White Paper What You Need To Know About Server 2008 Core Edition Back in the days of Windows 3.1, you could choose what Windows components you wanted to install. Since then, however, Windows setup has given customers...

Tags: Global Knowledge, Hardware, Microsoft Windows, Operating Systems, Servers

Sponsored by: Global Knowledge
Date: July 2007
Global Knowledge
White Paper An Introduction to Windows Server 2008 Server Manager Spending time studying and learning the Server Manager console may be the quickest way to become familiar with Windows Server 2008. Exploring the roles and...

Tags: Console, Global Knowledge, Hardware, Microsoft Windows, Microsoft Windows Server

Sponsored by: Global Knowledge
Date: September 2007
Global Knowledge
White Paper 7 Things Every System Administrator Should Know About OpenSSH OpenSSH provides a powerful and flexible tool for system administrators, but like any powerful tool, without a proper understanding, its potential may be wasted or,...

Tags: Global Knowledge, OpenSSH, Productivity, System Administrator, Tool

Sponsored by: Global Knowledge
Date: September 2007
Global Knowledge

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