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With over 20 years of experience across the U.K., Europe, U.S., and Asia-Pacific, Touchpaper is one of the most established and respected international providers of IT Business Management (ITBM) solutions. As Touchpaper's target market and solution offering has broadened, so has demand for fast, cost-effective, timely, and convenient internal and external communications that connect staff, resellers, analysts, PR agencies, customers, and prospects. Internally, Touchpaper needed a tool that would allow them to educate and train its globally dispersed sales and reseller staff on the latest software updates and service offerings and the ability to hold regular global management meetings. To meet this challenge, Touchpaper began using Verizon Net Conferencing powered by Microsoft Office Live Meeting for regular meetings and training webinars, which keep them abreast of software changes and train them on how to demonstrate, implement, and support the products.

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Format:PDF
Date:Jul 2007

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