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This paper covers the process involved in developing a university-wide decision support system at McMaster University, for both financial and non-financial data. Over the past few years, McMaster has been designing and building a data warehouse based on enterprise-wide information needs. The data warehouse is being built incrementally along with end-user, web-based query and reporting tools using a suite of SAS software, with the most recent module implemented being SAS Financial Management. Much of the data that is now in place will be integral in providing senior administration with comprehensive reports on both financial and non financial data in a variety of areas across the university. This paper will discuss the experience including: keys to success, challenges, pitfalls, lessons learned and what one would do differently.

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Format:PDFSize:460 KB
Date:Feb 2009
Pages:15
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