On The Insider: Heidi Klum Takes Seal's Name
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Overview:

With the IT Infrastructure Library (ITIL) starting to gain momentum in the Middle East, one of the region's leading banks is helping drive the adoption of these internationally accepted Best Practice guidelines, having installed its first integrated IT Service Management software solution. Arab Bank believes its implementation of assyst by Axios Systems and the associated introduction of ITIL processes into its IT operations will improve service delivery and quality, boost customer satisfaction and ultimately cut costs.

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Format:PDF
Date:Oct 2006

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