On The Insider: Britney's Bikini-Clad Top 10
BNET Business Network:
BNET
TechRepublic
ZDNet

FREE Registration is required

Overview:

Northgate Information Solutions (IS) Limited, a leading Managed Service Provider (MSP), manages "Mission critical" services for 500,000 users across the UK, supporting more than 125,000 desktops and 8,000 servers in 10 data centres. Each month the company addresses 50,000 Service Desk calls and 10,000 e-mail requests. Northgate IS has used assyst to successfully introduce its "Model Office" - a unique Best Practice oriented approach for Managed Services. Some of the services Northgate IS provides include mobility and access solutions, ICT asset management, storage and protection services for information and applications, infrastructure utilization and carbon footprint, waste and energy cost reduction.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:PDF
Date:Apr 2009

Top results from MSP

White Paper Choosing the Best CRM for Your Organization
White Paper Yankee Group: Software as a Service Dramatically Improves CRM Success
White Paper CRM Media - Best Practices: Software-as-a-Service
White Paper Creating and managing value with IBM Tivoli Service Management Center for System z
White Paper Saugatuck - Evaluating SaaS Solutions

» View all MSP listings

Top results from Help Desk

Webcast Forrester Best Practices: Improve IT Service Delivery and Support
White Paper SSPA's Six Top Support Issues that Keep Execs Awake at Night
White Paper Balancing Customer Intimacy with Self-Sufficiency
White Paper Driving IT Help Desk Efficiency with Customer-Centric Remote Support
White Paper Streamline Your Business with Innovative Tools

» View all Help Desk listings

advertisement

White Papers, Webcasts, and Resources

Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
Keeping hold of your customers, especially in tough economic conditions
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
Read this white paper >>
News, Insights, Guidance

Visit CBSMoneyWatch.com Today

MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
Learn more >>
SmartPlanet

Discover innovative insight and ideas that impact the world around you

SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
Learn more >>
Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
Learn more about the free, six-month trial offer>>
Leveling the Field: Powerful Software Solutions for Midsize Companies
Learn how Oracle's partners use Oracle Business Accelerators with their own industry expertise to enable companies of all sizes to reach "go live" faster.
Download this useful paper >>
World-class technology. Priced for your world.
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
Learn more >>

Featured Training Courses

advertisement

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).