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Overview:

Some users may make unrealistic demands, but most of the time, they just want software that's easy to use and that works the way it's supposed to. Justin James itemizes several basic user expectations and ways to address them.

This download is also available as an entry in our 10 Things blog.

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Format:PDFSize:51 KB
Date:May 2009Version:1.0
License:copyright
System Req:Adobe Acrobat 5.0 or later

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