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Overview:

Solomon Systech company relied on data in Microsoft Excel to track the progress of various projects and generate reports. In addition to Microsoft Excel, they were using e-mail, project sheets, and the telephone, which meant there was too much information to synchronize. Solomon Systech turned to Oracle CRM On Demand to track the entire lifecycle of projects, identify technical problems, and gain a complete overview of customer profiles.

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Format:PDF
Date:Apr 2009

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