Vendor Registration: required
Overview:
In this webcast, Gene Kim and Kevin Behr will share the three years of research they have done, spanning hundreds of organizations. They will provide their Top Twenty SLM Metrics that are excellent indicators of operational excellence, security, and auditability. They will also provide benchmarks for most of these metrics, showing how high performing and best in class IT Operations organizations score on them.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | Webcast |
People who downloaded this item also downloaded
Top results from Service Level Management
White Papers, Webcasts, and Resources
- Oracle Real Application Testing 11g Release 2 OracleMaintain peak database performance, adopt new technology without risk, and automate routine tasks with next-generation Oracle Database 11g.
- Working the Way Salespeople Work OracleGet mobile software that works the way your salespeople work, one that streamlines tasks, encourages collaboration, and maximizes customer insight.
- Enterprise and Web 2.0 application support in a modern mainframe environment IBMSee how IBM WebSphere Portal software can help you develop a Web presence based on individual needs while unlocking value for customers and employees.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- World-class technology. Priced for your world.
-
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
- SmartPlanet
Discover innovative insight and ideas that impact the world around you -
SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
- Learn more >>
- News, Insights, Guidance
Visit CBSMoneyWatch.com Today -
MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
- Learn more >>
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
-
-
Smart Tech
Expert advice on innovations in healthcare and the green technologies that make it happen.
Find out more
-
Smart Business
Discussion and advice on management issues that revolve around making your world smarter and more useful.
More Smart Advice
-
Smart People
The best and worst moves in the management and strategy trenches.
Learn More
