Vendor Registration: required
Overview:
This webcast will provide an overview on what should be included in a good SLA, work with clients to create an effective SLA, how SLAs can increase client satisfaction, address non-performance issues (e.g., penalty clauses, etc.) and avoid pitfalls that can undermine an SLA.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | Webcast |
People who downloaded this item also downloaded
Top results from SLA
White Papers, Webcasts, and Resources
- Microsoft Online Services Business Value MicrosoftGain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.
- Business Productivity Online Suite - Highly Secure and Reliable Cloud Services MicrosoftWhere can you find a complete, secure suite of productivity tools that work together? Look to the cloud and Microsoft Business Productivity Online Suite.
- Live Webcast: Enhanced Availability in a Virtual Data Center with the Dell PS Series and Microsoft Windows Server 2008 R2 Hyper-V Dell EqualLogicLearn how to use the new features of Microsoft Windows Server 2008 R2 Hyper-V to boost the availability of your virtualized data center.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Leveling the Field: Powerful Software Solutions for Midsize Companies
-
Learn how Oracle's partners use Oracle Business Accelerators with their own industry expertise to enable companies of all sizes to reach "go live" faster.
- Download this useful paper >>
- World-class technology. Priced for your world.
-
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
- Learn more >>
- Keeping hold of your customers, especially in tough economic conditions
-
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
- Read this white paper >>
- News, Insights, Guidance
Visit CBSMoneyWatch.com Today -
MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
- Learn more >>
- SmartPlanet
Discover innovative insight and ideas that impact the world around you -
SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
Popular Sanity Saver Videos
