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Overview:

David Watson is an account support manager for a $300M enterprise business intelligence software company based in New York City. The Company has been in business for over 35 years and has over 15,000 installations among its 3,000 customers. David has been a systems engineer in the software business for over 35 years, and a key element of his job is supporting customers on a post-sales basis. David had always accomplished this task by using Visio to construct network diagrams and schematics to illustrate installation environments. However, after trying SmartDraw, David made the switch and hasn't looked back.

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Format:PDF
Date:Feb 2008

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