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Overview:

High levels of customer service and attention to detail have propelled Direct Group Fulfillment Services to strong growth in the 3PL industry. But in the late 1990s, the company was growing faster than its IT systems could manage. With the addition of several large customer accounts, Direct Group Fulfillment Services' manual warehouse operations and lack of visibility into inventory and order status began to hamper its ability to execute processes effectively. Direct Group Fulfillment Services knew that the WMS functionality it required to excel as a 3PL would have to work alongside its existing Microsoft SQL Server database. Direct Group Fulfillment Services selected the HighJump WMS to optimize its warehouse operations and effectively manage the complexities of its 3PL environment.

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Format:PDF
Date:May 2008

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