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Overview:

ITAM is crucial to the service life cycle that is now described as part of ITIL Version 3 Service Asset and Configuration Management. When an IT organization knows what infrastructure they have and where it resides, they can provide service continuity and service availability and can properly manage the costs of IT services. ITAM processes capture an organization's asset portfolio details, such as asset configurations, contractual terms and conditions, ownership and financial attributes. A comprehensive, centralized ITAM program can make accurate, up-to-date information available as needed for harvesting and reusing assets, and asset allocation, budgeting and chargeback of IT services to meet business goals.

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Format:PDFSize:611 KB
Date:Nov 2007
Pages:16

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