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Overview:

After losing nine CRM solution deals in a row to competitors offering Salesforce.com, managers adopted a hosted solution business model. They built out the infrastructure to economically support hosted instances of Microsoft Dynamics CRM. Over time, their approach proved itself, and today the company's channel partners can offer more customized per-user, per-month, hosted solutions under their own labels.

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Format:WORD
Date:Jul 2008

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