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King Plastic is a leading manufacturer of polymer sheets, slabs, and massive shapes used in applications ranging from marine craft to food service products. Seeking to centralize accounting and financial reporting, streamline its manufacturing operations, and improve customer service, King Plastic worked with Microsoft Gold Certified Partner Tribridge to implement Microsoft Dynamics GP and Microsoft Dynamics CRM. To maximize its return on investment in these solutions, King Plastic enrolled in the Business Ready Enhancement Plan and Software Assurance for Microsoft Dynamics. Through these offerings, the company gains access to CustomerSource, an online training and technical support resource. King Plastic uses the knowledge base and e-learning tools on the CustomerSource Web site to flatten IT support costs, increase productivity, and improve change management.

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Date:Nov 2008
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