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Overview:
Global law firm Reed Smith decided to take its client service delivery to the next level by implementing a Customer Relationship Management (CRM) system. Working with Microsoft Gold Certified Partner Client Profiles, the firm is implementing Microsoft Dynamics CRM tailored to its business processes and practices. The flexible platform allows nontechnical people to make changes quickly to adapt to evolving business needs.
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| Format: | HTML |
| Date: | Feb 2009 |
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