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Overview:
Instant messaging (IM) is quickly becoming the tool of choice for communicating across the enterprise. It's now quick and easy to speak to a remote employee, customer or vendor without resorting to e-mail. However, IM does come with risks:
- Not enough oversight
- Diminished employee productivity
- Vulnerability to malware and viruses
- Accidental transfer of sensitive documents
- Disregard of compliance/legal issues
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| Format: | |
| Date: | Oct 2008 |
| Pages: | 12 |
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