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Overview:

FBL was faced with 20-year-old document creation and publication technology that was incompatible with Windows XP. The company's document creation and publishing processes were cumbersome, with no less than 14 ways for employees to create a document. Based on the results of a feasibility study conducted by FBL and Oracle, the life insurance company established a goal of full policy print. By starting in the annuities division, FBL was able to implement new technologies alongside existing systems and revamp processes with minimal impact on business priorities and business users. The first step was to convert all of the annuity division's existing legacy forms and business forms to Oracle Documaker.

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Format:PDF
Date:Jan 2009

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