On TechRepublic: Why Linux will triumph over Windows
BNET Business Network:
BNET
TechRepublic
ZDNet

FREE Registration is required


Sponsored by
SkillSoft

Overview:

ITIL is quickly becoming the global standard in IT service delivery, and for good reason — it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Proper implementation is essential for getting the most out of ITIL: IT leaders should understand which ITIL modules offer the biggest wins for the company, and train IT and the business around what they mean, how they work, and how to drive the greatest impact. When ITIL is properly implemented, it can have a profound impact on the way IT operates. This ExecBlueprint describes why, over time, it transforms the entire culture of the technology organization, driving a culture of proactive partnership that solves true business problems and gets it right the first time.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:PDF
Date:Apr 2008
Pages:18

People who downloaded this item also downloaded

Resource Center Service Management Simulator
White Paper Essential ITIL: What You Need to Succeed
White Paper Five Milestones to a Successful ITIL Implementation
White Paper Implementation Guidance Regarding ITIL: Version 3.0
White Paper ITIL Version 3, The Future Is Here

Top results from ITIL

White Paper ITIL: What It Is and Why You Should Care
White Paper ITIL Version 3.0 -- What It Means to You
White Paper Implementing ITIL Using the PMBOK in Four Repeatable Steps
White Paper ITIL V3 and the PMBOK - Distinct but Complementary
White Paper Business Service Management: What It Is and Why You Should Care

» View all ITIL listings

advertisement

White Papers, Webcasts, and Resources

Featured Training Courses

advertisement

SmartPlanet

  • Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large. Visit SmartPlanet
  • More from IBM
  • Innovate your business' process model, play against the market, compete against others on our scoreboards and WIN! Try INNOV8 2.0: A BPM Simulator
  • Enabling Real-World Business Transformation through IBM Service Management Read the EMA Analyst Report
Click Here

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).