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Overview:
Continuous change in business performance raises the pressure on IT to change at the same speed. In this paper the authors address the issue of implementing IT Governance (especially the ITIL framework) into the organizational context by introducing a decision support framework. The basic research framework is the IT Governance model by Weill and Ross (2004). Using data from 480 large organizations in German-speaking countries, this paper investigates the use of IT Governance initiatives and their implementation. A current application of the framework was analyzed and a decision support framework for organizations was developed. This should allow a successful implementation of IT Governance in a country-specific context.
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| Format: | Size: | 124 KB | |
| Date: | Apr 2008 | ||
| Pages: | 10 |
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