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Overview:
TCW Computer Systems is an IT service provider with customers in industries such as construction, SMB, Education, audio-video networking, and consumer computer support. TCW wanted to stay current with market trends for customer demands and shift to a more proactive, managed service model. The challenge was to expand the client base, including into different geographic areas. TCW increased service offerings through Intel vPro processor technology as well as acquired more information about the PC remotely, to gain greater visibility of potential problems before they bring down a system.
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| Date: | Aug 2007 |
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