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Overview:
Harvard School of Public Health wanted to implement data collection survey of diverse population at a low cost. The challenge was to achieve success, the HSPH project required adequate validity and precision, limited cost and burden for both study personnel and participants and applicability in diverse populations, including a broad range of literacy and computer skills and access. To clear these major hurdles, and to implement the ambitious program, Harvard deployed Agent-Assisted IVR for their solution.
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| Date: | Apr 2007 |
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