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Overview:

Youth Villages, a leading private non-profit organization, is dedicated to helping children with serious emotional and behavioral problems and their families live successfully. Helping troubled youth is a stressful and demanding job requiring long hours and extensive paperwork. Youth Villages needed a way to streamline the documentation process to curb counselor burn-out and reduce turnover rates. Youth Villages deployed Dragon Naturallyspeaking which enabled counselors to dictate notes into a digital voice recorder during times of the day they could not previously complete work, then automatically transcribe those notes to their office PC.

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Format:PDF
Date:Oct 2008

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