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Krugliak, Wilkins, Griffiths & Dougherty utilized an analog tape-based solution to meet their dictation needs. The firm experienced many of the challenges often presented by a tape-based solution. Audio files were difficult to manage. Tapes had to be delivered to the transcription pool, and the quality of the audio on the tapes sometimes posed a challenge to the transcription team. The company turned to WinScribe Partner, Roach-Reid Office Systems. They considered a couple of alternative systems to replace their dying solution, but both were analog. Roach-Reid Office Systems suggested WinScribe as a digital solution.

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Format:PDF
Date:Sep 2008

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