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Overview:
BT Wholesale is part of the BT Group. It provides comprehensive network services and solutions within the U.K. The company wanted to establish a single electronic channel through which all online customer interaction could take place. The challenge was to reduce overhead and facilitate faster introductions of new products. BT Wholesale deployed BEA systems for its solution and implemented BEA WebLogic Portal as its Web application infrastructure.
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| Format: | |
| Date: | Apr 2006 |
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