On TechRepublic: 10 cool USB flash drive tricks
BNET Business Network:
BNET
TechRepublic
ZDNet

FREE Registration is required


Sponsored by
Global Knowledge

Overview:

Business Service Management (BSM) is a relatively new term in the IT management community but it has already become a buzzword. This white paper explains what BSM is and how it can benefit your organization. Learn how you can obtain significant real value in a relatively short period of time if you follow the four-step BSM model. Understand why it's important to think and talk about the long term. This white paper also explains the goals of BSM.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:PDF
Date:Aug 2008
Pages:8

People who downloaded this item also downloaded

Resource Center Service Management Simulator
White Paper ITIL V3 and the PMBOK - Distinct but Complementary
Webcast Accelerate Disaster Recovery
White Paper The Executive Guide to Business Analyst and Project Management Terminology
White Paper The ITIL Business Case 101

Top results from Service Level Management

White Paper Social CRM Comes of Age
White Paper True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach
White Paper BPM and SOA: Better Together
White Paper Improving IT service delivery through an integrated approach to software asset management white paper
White Paper Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution

» View all Service Level Management listings

advertisement
Click Here

White Papers, Webcasts, and Resources

Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
Keeping hold of your customers, especially in tough economic conditions
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
Read this white paper >>
Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
Learn more about the free, six-month trial offer>>
World-class technology. Priced for your world.
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
Learn more >>
News, Insights, Guidance

Visit CBSMoneyWatch.com Today

MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
Learn more >>
SmartPlanet

Discover innovative insight and ideas that impact the world around you

SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
Learn more >>
Leveling the Field: Powerful Software Solutions for Midsize Companies
Learn how Oracle's partners use Oracle Business Accelerators with their own industry expertise to enable companies of all sizes to reach "go live" faster.
Download this useful paper >>

Featured Training Courses

advertisement

SmartPlanet

Click Here

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).