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Overview:
As the company experienced explosive growth, it needed a dedicated team to meet employees' IT needs, so the company could focus its internal resources on core business initiatives. With the company's systems handling a vast amount of data on a daily basis, it was vital to have a highly reliable support solution that would provide internal users with prompt, efficient phone and e-mail service, along with a field deployment team to address any hands-on problems. The company outsourced all internal corporate help desk and desktop support to VMC. Of late, Volt Information Sciences, Inc., VMC's parent company, had begun providing help desk and desktop support to the company's United Kingdom users through the Volt Europe division.
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| Date: | Sep 2006 |
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