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Overview:
Founded in 1875, Brigham Young University offers more than 200 academic programs through 11 colleges in Utah and 17 affiliated campuses worldwide. At BYU - as at most institutions of higher learning - the role of IT has grown enormously, now affecting all aspects of the research and teaching process. Yet as the demands rapidly grew, BYU's Office of IT (OIT) struggled to keep pace. In an effort to better align resource capacity with demand, BYU created a new IT Governance framework and selected Serena to automate its newly defined processes for project portfolio management, resource management, and application portfolio management.
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| Date: | May 2007 |
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