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Lean Manufacturing techniques have been used successfully by manufacturing organizations to improve quality and productivity. Applying the principles of lean manufacturing to application maintenance can provide similar benefits to one's organization. There is a need to see if the actual work of bug-fixing or making an enhancement is done in an effective manner. Maintenance activities are as varied as the organizations in which they are being performed. At the core of application maintenance are three sets of activities: fix-on-fail, modifying functionalities, and requests for analysis and data. All three activities can be serviced on a reactive basis where the request is serviced upon arrival or can be scheduled in the form of releases.

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Format:HTML
Date:Oct 2007
Pages:6

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