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The Oklahoma Employment Security Commission (OESC) strives to provide employment security and promote the economic well-being of Oklahoma. A three-fold organization dedicated to supporting both employers and residents, the OESC matches employers with job seekers; processes all unemployment insurance benefits for Oklahoma, and collects taxes from employers to fund the program. With one central office in the capital complex, two large call centers, 34 local offices, and 750 workers, the OESC was getting bogged down in paper. They decided to completely revamp their existing paper-based unemployment claim processes and move to a paperless system that provided instant access to claims information. OESC deployed DocuShare to create an end-to-end solution from Xerox.

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Format:PDF
Date:Sep 2006

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