Overview:
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, building a book of clients through prospecting, as well as retaining current customers, are key to the company's long-term success. To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. When the latest version became available, managers gave it a hard look. Factors that convinced them to upgrade included enhanced workflow features, and the new multi-tenancy, multi-language, and multi-currency capabilities.
Microsoft Dynamics provides powerful software that helps organizations drive down costs, improve operations, retain and build customer relationships and continue to innovate in challenging economic times.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | Size: | 190 KB | |
| Date: | Apr 2008 | ||
| Pages: | 2 |
People who downloaded this item also downloaded
Top results from Customer Support Services
White Papers, Webcasts, and Resources
- Power Solutions Article: Highly Available Virtualization with Microsoft Hyper-V and SCVMM 2008 Dell EqualLogicFind out how to create a highly available virtualized system with simplified management, dynamic performance, workload optimization, and reduced costs.
- Video Whitepaper: Rapid Bottleneck Identification: A better way to do load testing OracleQuickly uncover Web application performance limitations--and determine their impact on end users— with revolutionary Rapid Bottleneck Identification.
- CRM Media - Best Practices: Software-as-a-Service OracleGet tips, best practices and other valuable insights from 8 different companies on how SaaS solutions can help your organization achieve its goals.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- News, Insights, Guidance
Visit CBSMoneyWatch.com Today -
MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
- Learn more >>
- Keeping hold of your customers, especially in tough economic conditions
-
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
- Read this white paper >>
- World-class technology. Priced for your world.
-
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
- Learn more >>
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
SmartPlanet
- Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large. Visit SmartPlanet
- More from IBM
-
- How to Drive Better Business Outcomes with Exceptional Web Experiences Download the eBook
- Driving Business Agility through SOA Connectivity & Integration Read the White Paper from IBM
- Linking Decisions and Information for Organizational Performance Read the Tom Davenport study
