Overview:
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming restrictions and an unstable system introduced costly errors, plus the system lacked vital features The Norris Group needed. After the company brought the data in-house, the database progressively degraded and crashed. Chunks of data the company had painstakingly collected over 10 years were lost. That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. Since migrating to the new solution, marketers have eliminated direct mail to 75 percent of the company's least profitable contacts.
Microsoft Dynamics provides powerful software that helps organizations drive down costs, improve operations, retain and build customer relationships and continue to innovate in challenging economic times.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | Size: | 182 KB | |
| Date: | Apr 2008 | ||
| Pages: | 2 |
People who downloaded this item also downloaded
Top results from Customer Support Services
White Papers, Webcasts, and Resources
- Windows Phones and Unified Communications MicrosoftGain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.
- IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update IBMSee how to lower costs and extract value faster with more responsive, interactive and intuitive business applications from WebSphere Portal Version 6.1.
- Attacks Against Non-Windows Systems - Is Your Business At Risk? SophosGain an understanding of the security threats to your non-Windows platforms, see examples of these risks, and hear top protection strategies.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Leveling the Field: Powerful Software Solutions for Midsize Companies
-
Learn how Oracle's partners use Oracle Business Accelerators with their own industry expertise to enable companies of all sizes to reach "go live" faster.
- Download this useful paper >>
- Business Value of Windows Server 2008 R2 Hyper-V and Live Migration
-
Today's IT departments are under increasing pressure to manage and support expanding computer resources while reducing costs. See how Windows Server 2008 R2 is making this process seamless.
- Click to download >>
- Twelve Ways to Reduce Costs with Microsoft® SQL Server® 2008
-
Discover ways in which organizations can use Microsoft SQL Server 2008 to save time and money.
- Click to download >>
- Keeping hold of your customers, especially in tough economic conditions
-
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
- Read this white paper >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
-
-
Smart Tech
Expert advice on innovations in healthcare and the green technologies that make it happen.
Find out more
-
Smart Business
Discussion and advice on management issues that revolve around making your world smarter and more useful.
More Smart Advice
-
Smart People
The best and worst moves in the management and strategy trenches.
Learn More
