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MoneyShop was established in 1993 to provide New Zealanders with quick access to financial services and has expanded quickly to include eight branches in and around Auckland. As demand for MoneyShop services grew, the need for a top quality and networked telecommunications solution became vital. The company also wanted reliable management reporting so they could keep track of call volumes and trends across the five branches. MoneyShop selected the Avaya IP Office Solution. The new system was installed at the head office in Otahuhu, running a mix of existing analog phones and new key phones as well as IP telephones at the Quay Street branch office.

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Format:PDF
Date:Jan 2007

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