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Overview:
Small Businesses (SMB) are interested in VoIP's many benefits, especially the cost-savings, but they face a knowledge barrier. Although IP telephony can ultimately simplify IT management, billing, customer communications and more, it is not an "out of the box" business solution. With limited IT resources, SMBs often need education in order to make an informed VoIP choice. There has also been a slow process of differentiation among major small business VoIP brands. In fact, experts say that the limited availability of simplified and comprehensive solutions is a primary reason why small businesses have not adopted VoIP as quickly as enterprises.
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| Format: | Size: | 72 KB | |
| Date: | Oct 2007 | ||
| Pages: | 8 |
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