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The electronic government project is intended to place citizens at the center of all government actions. The state's geographic complexity and lack of an internal communication infrastructure between localities impeded communication and interaction between government entities and citizens. The governor of Veracruz, aware of these challenges, mandated the creation of strategies designed to facilitate effective and rapid communication between citizens and the state's various departments. The state required a flexible and robust IT infrastructure to support this initiative. Veracruz looked to Oracle and its Oracle E-Business Suite and Siebel product lines to help it integrate public accounts optimize administration of finances and assets, accelerate the accounting process, and better manage interactions with citizens.

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Format:PDF
Date:Mar 2008

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