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Overview:
Ground-breaking quality metrics, including Total Quality Management (TQM), Business Activity Monitoring (BAM), Balanced Scorecards, Six Sigma, and the Malcolm Bridge Quality System, have helped companies and industries move toward more effective, efficient, and valuable business systems. However, even those enterprises with the most progressive use of quality management frameworks are constrained by the technologies at their disposal and their own opinions regarding the value of these innovations. And, both of these factors shape their implementation models and consumption of new services.
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| Format: | Size: | 159 KB | |
| Date: | Feb 2007 | ||
| Pages: | 12 |
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