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Companies are looking for ways to improve their communications infrastructure to shorten sales cycles, improve customer service, and drive overall business performance. Responding to this need, Toronto-based Nortel, a leading telecommunications equipment manufacturer, and Microsoft established the Innovative Communications Alliance to help customers move from stand-alone communications methods to unified communications solutions. The Alliance is a joint effort encompassing research and development, go-to-market activities, and systems integration services. This effort unites e-mail, voice mail, instant messaging, and voice communications to create one streamlined user experience. The solutions integrate Microsoft unified communications technologies with Nortel business-grade telephony, conferencing, and data networking strengths to streamline communications and enhance critical business capabilities.

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Format:WORDSize:764 KB
Date:Oct 2007
Pages:6

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