FREE Registration is required
Overview:
Companies in many industries are struggling to determine how best to deal with the power that social computing gives their customers as an open forum to share how they feel about products with millions of fellow consumers. This newfound power in the hands of customers is creating an openness of information (positive and negative) that is having a dramatic impact on the success of new products and overall company revenues.
During this on-demand Webcast, Josh Bernoff, Forrester Vice President, Principal Analyst and co-author of Groundswell, along with Colby Dyess, Product Manager from Endeca discuss how leading companies such as Endeca and Swisscom Mobile are engaging with their customers to drive new product innovation through the "new openness." Co-sponsored by Optaros and Red Hat, the Webcast addresses these important topics and more:
- The ROI of engaging with your customers for new product innovation
- How to tap into your customers for innovation
- Case Study: Building an online customer community: Endeca's Developer Network "EDeN"
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | Webcast |
| Date: | Feb 2008 |
People who downloaded this item also downloaded
Top results from Customer Support Services
White Papers, Webcasts, and Resources
- Web 2.0 and Sales Process Management OracleHow can Web 2.0 systems and applications support management of your sales processes? Get valuable insights from leading sales professionals.
- Business Productivity Online Suite - Highly Secure and Reliable Cloud Services MicrosoftWhere can you find a complete, secure suite of productivity tools that work together? Look to the cloud and Microsoft Business Productivity Online Suite.
- Microsoft Online Services Business Value MicrosoftGain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- SmartPlanet
Discover innovative insight and ideas that impact the world around you -
SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
- Learn more >>
- Leveling the Field: Powerful Software Solutions for Midsize Companies
-
Learn how Oracle's partners use Oracle Business Accelerators with their own industry expertise to enable companies of all sizes to reach "go live" faster.
- Download this useful paper >>
- Keeping hold of your customers, especially in tough economic conditions
-
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
- Read this white paper >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
Enterprise Applications
- Check out some of the easiest and most powerful ways to boost productivity while saving money on your application infrastructure. See ZDNet's comprehensive Enterprise Application resource center, now!
- New Online Dashboard
-
- Read about top issues IT decision-makers face every day, plus get cost effective solutions to real life IT problems. Oracle Topline
-
