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Overview:
Use this Buyer's Guide to select the call-center solution that's a perfect fit for your business.
Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents. And with the advent of VoIP, call centers can run more inexpensively and efficiently than ever before. Learn everything you need to know about choosing a VoIP call-center solution in this Buyer's Guide.
This Buyer's Guide addresses such topics as:
- Major vendors
- Basic and advanced features
- Risks and Benefits
- Costs
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | |
| Date: | Dec 2007 |
| Pages: | 18 |
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