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At Farmington Country Club, consistent, exceptional service is key to the club's continued success. Technology - in everything from setting computerized tee times, responding to member requests made by email, or tracking member purchases in a cash-free environment - is essential to providing that service. So, Information Technology Manager, Curtis Kidd uses Backup Exec System Recovery to create snapshots of the club's servers whenever performing an upgrade or other change. That strategy made all the difference when a recent SMTP gateway upgrade crashed the club's server - twice. A snapshot taken before the upgraded software was loaded allowed the club to restore its new server to use in less than five minutes, instead of the 4-5 hours that would have been needed to reconfigure the server.

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Format:PDF
Date:Dec 2007

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