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Situated in Luxembourg City's La Cloche D'or district, NCI Business Centres provides office space to over 50 businesses. The Centre also delivers a range of other facilities to customers, including secretarial services, events management and multimedia and telephony services. As a key part of its business centre proposition, NCI provides its customers with managed telephony services. But with its existing PBX solution, NCI was unable to offer the level of functionality needed to help its business customers achieve real competitive advantage. Nortel delivered a suite of hardware and software solutions designed to help NCI achieve its strategic objectives. These included: Nortel Communication Server 1000 providing full IP PBX functionality and the capability to offer value-added business services through access to over 450 advanced telephony features.

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Date:Jan 2007

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