FREE Registration is required
Overview:
The Dow Chemical Company wanted to maximize efficiency and effectiveness of its global sales organization and address key issues regarding sub-optimal user adoption of its sales application. The challenge was to assess the change management effort associated with its transition from a product-centric to a customer-centric organization and determines the most effective technology solution design to support Dow's key business and IT goals. Dow Chemical gained understanding of existing sales processes, key pain points, strategic vision, and desired goals from a business and IT perspective working with the Oracle Insight team. It obtained a clear understanding of the key drivers impacting the change effort and a set of actionable recommendations for addressing them.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | |
| Date: | Oct 2007 |
People who downloaded this item also downloaded
![]() |
Warwick International Builds Growing Business on Scalable, Flexible, Best-in-Class Functionality |
![]() |
Spectrum Chemicals & Laboratory Products Revamps System for Worldwide Uniformity and Growth |
Top results from CRM Software
White Papers, Webcasts, and Resources
- Outsourcing the data centre to a carrier neutral data centre operator in Europe Telecity GroupFind out how to drive down the cost of your IT environment--and drive up the reliability and quality of your service--by outsourcing your data center.
- Windows Phones and Unified Communications MicrosoftGain a more solid understanding of UC, why its essential for your business today, and what makes Windows phones ideal for secure UC environments.
- Create new value from System z assets, reduce costs with Web technology IBMFind out how you can integrate and enhance your System z assets faster when you use the version 6.1 update to IBM WebSphere Portal on...
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- SmartPlanet
Discover innovative insight and ideas that impact the world around you -
SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
- Learn more >>
- Red Hat support, patches, updates with the interoperability of Novell
-
Interoperability means simplified management
- Learn more >>
- Get top-ranked Novell support for Red Hat when you switch
-
Interoperability means simplified management and huge cost savings
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.

- Learn more about the free, six-month trial offer>>
Featured Training Courses
SmartPlanet
- Thought-provoking progressive ideas on diverse topics that intersect with technology, business, and life, and matter to the world at large. Visit SmartPlanet
- More from IBM
- How to Drive Better Business Outcomes with Exceptional Web Experiences Download the eBook
- Driving Business Agility through SOA Connectivity & Integration Read the White Paper from IBM
- Linking Decisions and Information for Organizational Performance Read the Tom Davenport study









