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Overview:

ABB wanted to increase its core focus on power and automation. Having previously outsourced infrastructure to an external supplier, ABB began to look for a competent outsourcing vendor to partner with. The goal was to achieve an ideal, win-win solution for ABB as well as for the employees of Business Systems. ABB elected to outsource the entire IS/IT unit to Capgemini, including all assets and employees belonging to the unit. A five-year services agreement was signed for all applications development, maintenance and support services underpinned by new SLA's.

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Format:PDF
Date:Aug 2007

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