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S&C Electric Company provides equipment and services to help utilities and large-scale manufacturers deliver electric power efficiently. The company operates nine facilities on three continents, so employees depend on e-mail and voice mail to stay connected to customers around the world, and to headquarters in Chicago, Illinois. To take advantage of next-generation messaging technologies, S&C recently installed the beta version of Microsoft Exchange Server 2007. Now employees can access e-mail, voice mail, and faxes through a single mailbox, enabling them to respond to messages in minutes, not hours. By automating routine IT tasks with the new software, S&C will gain operational efficiency.

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