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At SkyWest Airlines, a commitment to quality service with a competitive cost structure fuels continuing business growth in a highly competitive and demanding industry. The company's backups and restores took too long and were unreliable and wanted an inordinate amount of administrative effort was required to complete backups and restores. The company needed an expandable solution that could accommodate rapid growth. In early 2005, SkyWest deployed its first NEO 2000 and took advantage of the straightforward operation and additional capacity to migrate toward weekly full backups. The switch to LTO tape technology proved fortuitous as well, allowing SkyWest to reduce its weekly tape load from 12 to three tapes.

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