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The start of a new academic year should be an exciting event but for City University, London, it could be stressful and frustrating. The teaching process was often brought to a halt when increasing demand caused failures in the university's PC environment for students. To rectify the problems, the university's computing services department initiated the CADDI (Common Applications Design Development and Implementation) project to develop a completely new desktop environment for students. HP won the tender by providing the closest fit for City University's needs. HP developed and installed a multi-protocol terabyte-scale filestore with a Storage Area Network (SAN), Windows XP-based PC client and ProLiant servers.

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