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Overview:
Since 2002, Tata Teleservices has operated under the umbrella brand of Tata Indicom. The company provides wire line, fixed wireless, and mobile connections. As part of a new rollout of services, the structure of the entire Operations Support System (OSS) was re-evaluated. One of Tata Teleservices' packaged applications required programmers to work around functionality changes for each upgrade and also to modify application interfaces - requiring a lot of extra effort, time, and cost. Tata Teleservices knew it needed a better way to integrate its applications and manage system upgrades. TIBCO's solution helped Tata Teleservices to establish a real-time infrastructure across the entire company, linking proprietary and third-party applications such as Kenan Arbor/BP, Oracle Applications 11i, and MetaSolv.
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